KVR Audio

JonSolo · Post by **JonSolo** » Tue Dec 22, 2015 9:58 pm

They announced a sale, but I have nothing on the website. Just access to the workstation. Anyone else?

jsp1979 · Post by **jsp1979** » Tue Dec 22, 2015 10:02 pm

http://www.uvi.net/en/

Works fine for me (southern U.S.)

Meffy · Post by **Meffy** » Tue Dec 22, 2015 10:03 pm

I see several deals in the slideshow on their home page. There's a $30 voucher good on purchases of $99 or more (I think — weird font). Vintage Legends is $129 instead of $349, and you can use the voucher to make it $99 total. Beathawk and expansions are 50% off.

[eta] Southeastern US here. The voucher code is HOLIDAYS, but don't tell anyone.

tonedef71 · Post by **tonedef71** » Tue Dec 22, 2015 10:09 pm

thejonsolo wrote:They announced a sale, but I have nothing on the website. Just access to the workstation. Anyone else?

I have been experiencing the same problem all day long; the site is not completely reachable. (North-eastern U.S.A.)

The store URL displays the following error message:

---

UPDATE: You can get the UVI web site working again if you forcibly delete ALL cookies created in your browser by the UVI website.

woodsdenis · Post by **woodsdenis** » Tue Dec 22, 2015 11:06 pm

Working here Ireland

BasariStudios · Post by **BasariStudios** » Tue Dec 22, 2015 11:24 pm

jsp1979 wrote:http://www.uvi.net/en/

Works fine for me (southern U.S.)

Trump does Miracles...even the Internet is better...

Works here too...(northern US).

noiseboyuk · Post by **noiseboyuk** » Tue Dec 22, 2015 11:29 pm

tonedef71 wrote:
thejonsolo wrote:They announced a sale, but I have nothing on the website. Just access to the workstation. Anyone else?
I have been experiencing the same problem all day long; the site is not completely reachable. (North-eastern U.S.A.)

The store URL displays the following error message:

---

UPDATE: You can get the UVI web site working again if you forcibly delete ALL cookies created in your browser by the UVI website.

Yup, that's all I'm getting in the UK.

sprnva · Post by **sprnva** » Tue Dec 22, 2015 11:34 pm

Still broken here. The site is fine until you log in then most of it disappears.

db3 · Post by **db3** » Wed Dec 23, 2015 12:04 am

This happened to me yesterday with mac Chrome, but it worked fine with Mac Safari. Working fine on both for me now.
I did email support about it.

JonSolo · Post by **JonSolo** » Wed Dec 23, 2015 12:59 am

The answer is to delete cookies. Geez. This is the second site in two weeks that I have to delete cookies with to get it to work. Something has changed somewhere....

tonedef71 · Post by **tonedef71** » Wed Dec 23, 2015 2:06 am

thejonsolo wrote:The answer is to delete cookies. Geez. This is the second site in two weeks that I have to delete cookies with to get it to work. Something has changed somewhere....

The http://www.uvi.net web site probably updated some javascript that is reading the cookies; the old cookie values previously saved by our browsers (I am using Chrome) may be crashing the new script.

==

EDIT: I see no javascript errors in the javascript console, so the logic on the web site is not crashing. The problem appears to manifest itself after a user has successfully logged in. After clearing the cookies, you can explore the website all you want until you log in. My guess is that after we login, a cookie is saved by our browsers, that logs us back in automatically. Ugh. This makes it nearly impossible to purchase anything or register serial numbers purchased from another reseller.

Meffy · Post by **Meffy** » Wed Dec 23, 2015 2:28 am

The UVI folks are probably already aware of the problem and working on it, but I've emailed their support with a link to this thread. Hope everything gets straightened out soonest.

tonedef71 · Post by **tonedef71** » Wed Dec 23, 2015 2:44 am

UPDATE: I was able to register a UVI product serial number with ilok ID after I logged in at the following URL: http://www.uvi.net/en/register?module=uvi

I was also able to download the RAR'd UFS file. So that is good news, anyway.

X-bassist · Post by **X-bassist** » Wed Dec 23, 2015 7:35 am

No issues here (Los Angeles).But the site looks newly made over for their sale, so you may want to check it in the morning (or try another browser). Cheers

otristan · Post by **otristan** » Wed Dec 23, 2015 8:43 am

Please contact our support if this is still not working for you.
AFAIK this is related to a bug in prestashop that happened with some users.

Thanks !

UVI...is it down?