Getting a lot of crashes on T6 6.3.0... Windows 32 bit version

[PapaLazarou]

I am getting a hell of a lot of crashes now on the latest version of T6. I am using Windows 7 x64 but using the 32 bit version of Tracktion mainly for reasons of plugin compatibility. As a new user, I wasn't using the last version (6.2.3) for very long, only a few days, but I don't recall having any crashes on that and I didn't have any real issues with T4 Free before that, and I was using that for a while.

The issue seems to be sudden, unexpected closure of the program, usually with no error message whatsoever. Most often it happens on closing the edit window on certain projects, but it can also happen at any time. As far as I can tell it doesn't seem to be linked to a particular plugin.

What I'd really like to know is:

Is anyone else experiencing these issues?
Are dump files or debug files left anywhere that might help to solve the issue?

The PC I'm using is generally stable. I'm not getting crashes with Ableton Lite, for example.

Thanks for any input.

[operandx]

You can access the log file via the Help button. This might give insight. You could pass any info to Tracktion support, I think theres a link on the Tracktion Web site.

[lay it prodctions]

I have been geting the same issue with my 32 bit version to. It crashes an don't open again for around 20 minutes. My 64bit version crash sometimes but not as often an it can open right back up. So when i start a project I start in the 64 version to cut my chances of crashing down while creating. Then I go in to my 32 bit version because I have most of my go to plugins are 32bit. But it ain't as bad as my Pro tools it crash an you got to restart the whole computer.

[PapaLazarou]

Thanks for the tip about the log file. Looks like the file limits itself to the last few times the program ran, but it does give me a bit more information about what is going on.

Looks like I have at least two plugins that are crashing it, Superwave P8 (consistently) and Phutura.

Some extracts:

Code: Select all

30 Jan 2016 20:21:05  Crashed
30 Jan 2016 20:21:05  

30 Jan 2016 20:21:05  Thread 0:
30 Jan 2016 20:21:05    ** Plugin crashed: Phutura
30 Jan 2016 20:21:05    0: VSTPlugin.cpp:AsyncPluginDeleter::timerCallback:1146
--------------------------------------------------------------------------------------------------------

31 Jan 2016 7:10:21  Closing window..
31 Jan 2016 7:10:21  Saving..
31 Jan 2016 7:10:21  Closing controllers..
31 Jan 2016 7:10:21  Closing devices..
31 Jan 2016 7:10:21  ReWire - closing system
31 Jan 2016 7:10:21  Cleaning up temp files..
31 Jan 2016 7:10:22  ASIO: stopping
31 Jan 2016 7:10:22  ASIO: closed
31 Jan 2016 7:10:22  Crashed
31 Jan 2016 7:10:22  

31 Jan 2016 7:10:22  Thread 0:
31 Jan 2016 7:10:22    ** Plugin crashed: P8
31 Jan 2016 7:10:22    0: VSTPlugin.cpp:AsyncPluginDeleter::timerCallback:1146
31 Jan 2016 7:10:22    1: ApplicationStartup.cpp:TracktionApp::shutdown:233

There's a lot more of the P8 crashes. At least I know now anyway. I'll keep an eye on it and forward it on. Superwave P8 in particular is one of the more popular freebie plugins so it would be great if it could run that.