KVR Audio

trimph1 · Post by **trimph1** » Fri Feb 12, 2016 6:39 pm

Eh, leave this be. It's time for a weekend hoohaw thread I suppose.

Le Sigh.

Meffy · Post by **Meffy** » Fri Feb 12, 2016 6:40 pm

dsan@mail.com wrote:Wonder what happens when Korg law team get wind of this slanderous rubbish.

See pic at link: http://money.cnn.com/2014/03/28/technol ... t-lawyers/

dsan@mail.com · Post by **dsan@mail.com** » Fri Feb 12, 2016 6:44 pm

Interesting article Meffy! Probably closer than we think.

Lock the thread...or better yet, do Carpenter a favor and let it go the way of the other thread and delete it.

All those in favor so signify by raising your right hand and left foot and yelling AYEeeeeeee

3 times

whyterabbyt · Post by **whyterabbyt** » Fri Feb 12, 2016 6:45 pm

Carpenter wrote: When I open up the application, they all tell me to click on the popup link that says "Get License Code" from the server. When you click on "Get License Code", it AUTOMATICALLY takes you to Korg User Net. If I'm supposed to be at some other website, don't you think it's KORGS DUTY to see to it that the license link takes me to that other website? I'm ONLY doing what KORG has told me to do at every step. Nothing in the software and no one from Korg have told me to go to any other website. It's not my responsibility to fix Korgs broken software.

Is that you saying you're refusing to go to the Korg website specifically for your software bundle? That you're aware that there's a potential solution and that you're ignoring it?

Fact : The Korg product page tells you to go there, as do the couple of vendor pages Ive checked. So I'd be really surprised if the packaging or instructions didnt tell you.
You did read that stuff, didnt you?

http://www.korg.com/us/products/controllers/taktile/

trimph1 · Post by **trimph1** » Fri Feb 12, 2016 6:47 pm

Your asking for the impossible here, Sean. He'll just throw his toys out the pram.

Meffy · Post by **Meffy** » Fri Feb 12, 2016 6:48 pm

dsan@mail.com wrote:Lock the thread...or better yet, do Carpenter a favor and let it go the way of the other thread and delete it.

It's tempting but I'd rather not delete or lock it just yet. I keep hoping Carpenter will stop kicking and yelling and simply do as Ingo suggested pages back.

For now I'll do other stuff and wait for him or her to calm down, do the sensible thing, and get actual satisfaction instead of a tizzy (no cash value; not valid where prohibited by law). No more posts from me until the situation changes — nothing more to say, since Ingo has solved the issue.

Numanoid · Post by **Numanoid** » Fri Feb 12, 2016 6:56 pm

Even though I just have good experiences with Korg hard and software purchases, I understand that it can be so that in a case it doesn't work for the user.

However, that can hardly be called Fraud (re: thread title)

I would think that the the OP needs to go to the link given for bundled software and do the registering there.

It also seems to me that the OP bought the gear some time ago or second hand now, as it seems that Taktile 49 is discontinued

If it was bought some time ago, the code for the software could have been time limited?

If the Taktile 49 controller was bought second hand now, the code could already be used by the former user?

Numanoid · Post by **Numanoid** » Fri Feb 12, 2016 7:00 pm

murnau wrote:Same guy, Another FRAUD! http://www.kvraudio.com/forum/viewtopic ... 9#p6384209

Another fail, a pattern emerges

Even I managed to install extra patches for Sawer

Carpenter · Post by **Carpenter** » Fri Feb 12, 2016 7:00 pm

Well here are the outstanding results of going to the OTHER website that everyone here claims is the solution.

Aviary Photo_130997770286500847.png

cryophonik · Post by **cryophonik** » Fri Feb 12, 2016 7:02 pm

Is it possible that you purchased an open-box item and that the software has already been authorized? I've had that happen to me once or twice (shakes fist at Guitar Center).

AnX · Post by **AnX** » Fri Feb 12, 2016 7:02 pm

Did you buy it new or used?

Numanoid · Post by **Numanoid** » Fri Feb 12, 2016 7:03 pm

So you got a bad license code.

Where did you buy the controller?

If you bought at a music shop, go to the music shop and ask for a refund because the product is not complete.

If you bought it second hand, did the seller state if the code already had been used?

Ingonator · Post by **Ingonator** » Fri Feb 12, 2016 7:07 pm

Carpenter wrote:
Ingonator wrote:
Carpenter wrote:
3ee wrote:I understand frustration! ... sorry you have to deal with it but did you actually contacted KORG about the issue? maybe there is a problem they don't know about...
Korg WON'T LET ME contact them. That's what pisses me off the most. I need support to get the product licensed. Korg won't give me support unless the product is licensed.

This is what they tell me on the product support page. Please note the text I've highlighted in blue.

Aviary Photo_130997720415431579.png
Because bundled software does not seem to be handled by Korg User Net (like the "normal" versions) but by a dedicated website like i mentiined 2 times here and also by a PM i just sent.
Not sure what happens after it is registered at that other website. Maybe you could use User Net then.

I only have experiences with Korg User Net as i got the plugins long time ago when they were still protected by a dongle.
When I open up the application, they all tell me to click on the popup link that says "Get License Code" from the server. When you click on "Get License Code", it AUTOMATICALLY takes you to Korg User Net. If I'm supposed to be at some other website, don't you think it's KORGS DUTY to see to it that the license link takes me to that other website? I'm ONLY doing what KORG has told me to do at every step. Nothing in the software and no one from Korg have told me to go to any other website. It's not my responsibility to fix Korgs broken software.

So you installed the software and tried to start the plugins and activation from there?

I never used a bundled Korg software (just the "normal" versions) but it could be possible that you need to install the software provided at the website i had mentioned and do the activation from that.
Maybe it doesn't work if you install the "normal" (non bundled) version of the plugins.

Meffy · Post by **Meffy** » Fri Feb 12, 2016 7:12 pm

Great! You tried the correct procedure and are making progress.

Since you still need support, go to http://www.korg.com/us/support/contact/ for Korg's phone number. Be prepared to answer the questions other posters have asked above — most importantly, whether you bought the device used.

I think everyone (or nearly everyone) who's posted in this thread wants you to get your software authorized and to enjoy making music with it. If you'll follow the common-sense steps and work with, rather than against, the people trying to help you, you will get there.

Ingonator · Post by **Ingonator** » Fri Feb 12, 2016 7:18 pm

Just found this thread at the Korg forum with related problems:
http://www.korgforums.com/forum/phpBB2/ ... 45090e8437

The first reply there seems to be from someone who bought the Legacy Colletion, not as a bundle with a controller.

This is a procedure that seemed to work for someone at that thread above:

KORG Software FRAUD!!! Now resolved!!!!!!!!! (also not fraud)