No , i don't find my ticket order in my mail...During the black Friday sale when it was 50% off?
I just know the date is 5/11 , i buy an upgrade from discovery (i own it since the first version)
No , i don't find my ticket order in my mail...During the black Friday sale when it was 50% off?
Anybody had any luck trying to sort out missing files by contacting their support?George wrote:R3.5 is a paid update. Downloads/support from any previous versions are ended.
Older versions are not provided but depending on the particular case we can sort something out, so I'd appreciate sorting it via Private Message or e-mail.
http://www.kvraudio.com/forum/viewtopic ... it=vertigo
When was the last working version?Numanoid wrote:This is what George said last year when Vertigo 3.5 was launched:Anybody had any luck trying to sort out missing files by contacting their support?George wrote:R3.5 is a paid update. Downloads/support from any previous versions are ended.
Older versions are not provided but depending on the particular case we can sort something out, so I'd appreciate sorting it via Private Message or e-mail.
http://www.kvraudio.com/forum/viewtopic ... it=vertigo
Hopefully the channel bug can be fixed.
Very true... I've still got the upgrade only.Carbonflake wrote:If it does, it's very bad business.Robmobius wrote:Hmmm.... it will probably stay 'upgrade only' I'll wager.hivkorn wrote:no trace of the older versions for me.... just upgrade...
my account is back to showing both 6.4.6 and 6.5Robmobius wrote:Very true... I've still got the upgrade only.Carbonflake wrote:If it does, it's very bad business.Robmobius wrote:Hmmm.... it will probably stay 'upgrade only' I'll wager.hivkorn wrote:no trace of the older versions for me.... just upgrade...
Nice of George to chime in though and address some of his customers concerns here.
I'll check mine again...jdnz wrote:my account is back to showing both 6.4.6 and 6.5Robmobius wrote:Very true... I've still got the upgrade only.Carbonflake wrote:If it does, it's very bad business.Robmobius wrote:Hmmm.... it will probably stay 'upgrade only' I'll wager.hivkorn wrote:no trace of the older versions for me.... just upgrade...
Nice of George to chime in though and address some of his customers concerns here.
So, the ones that "upgrade" get the older version and the new one. The ones that don't get... nothing. Makes sensejdnz wrote: my account is back to showing both 6.4.6 and 6.5
Nothing here...aMUSEd wrote:Not in mine.
Robmobius wrote:Nothing here...aMUSEd wrote:Not in mine.
Some punters are more equal than others.
True... But a little clarification here wouldn't take a sec.thejonsolo wrote:The fact that George tells us to contact him if we need past products implies, at least in my mind, that his website could be automated to some degree. Because each of us have filenames watermarked and prepared just for us it might not be a "no-brainer" to add and remove files from the website for download.
When a new version drops it might be outside of his means to make it not available to those who choose not to buy it. I experienced this with the Vertigo update.
He has encouraged everyone needing the update or older files to simply contact him. He might have to manually put it together.
Just trying to give a benefit of the doubt so don't quote me on any of the above.
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