T7 locks up on "Save Edit as...."
- KVRian
- 599 posts since 8 Apr, 2014 from USA
Hi.
Cruising along testing T7. I have an edit that I want to save a new version of. While it is playing, I click "save edit as". (Probably not a good idea, eh?) T7 continues to play, but the spinning beach ball doesn't go away and no window ever pops up asking me to choose a new file name. I have to force quit.
Now, it will locs up everytime I try to 'save edit as' with this file. I can click 'save' and everything is fine, but if I choose to "save edit as" I get a spinning beachball. No window pops up offering me a chance to choose a location ever, and I have to force quit T7.
Other edits in this project (and other projects) behave as expected, but this one doesn't. I assume it's corrupted now? Is there anything I can do to fix this or I an SOL?
Love the update.
Thx.
G
Cruising along testing T7. I have an edit that I want to save a new version of. While it is playing, I click "save edit as". (Probably not a good idea, eh?) T7 continues to play, but the spinning beach ball doesn't go away and no window ever pops up asking me to choose a new file name. I have to force quit.
Now, it will locs up everytime I try to 'save edit as' with this file. I can click 'save' and everything is fine, but if I choose to "save edit as" I get a spinning beachball. No window pops up offering me a chance to choose a location ever, and I have to force quit T7.
Other edits in this project (and other projects) behave as expected, but this one doesn't. I assume it's corrupted now? Is there anything I can do to fix this or I an SOL?
Love the update.
Thx.
G
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- KVRAF
- 1790 posts since 30 Dec, 2012
Hi gesslr, if it's something specific to one Edit can you create an archive and send it to support via the "Help" button on your website. That way we can take a look into the issue.
- KVRian
- Topic Starter
- 599 posts since 8 Apr, 2014 from USA
Fantastic. I'll send it straight away and thanks for the advice!
- KVRian
- Topic Starter
- 599 posts since 8 Apr, 2014 from USA
For some reason the support page will not let me load the file. It's only 4 mb, but it keeps telling me that I've timed out after only a couple of seconds....dRowAudio wrote:Hi gesslr, if it's something specific to one Edit can you create an archive and send it to support via the "Help" button on your website. That way we can take a look into the issue.
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- KVRAF
- 1790 posts since 30 Dec, 2012
There's currently a 1MB file limit. Can you upload it to Dropbox or Google Drive (or similar) and share the link?
- KVRian
- Topic Starter
- 599 posts since 8 Apr, 2014 from USA
Just sent a pm with the link. Thank you!
G
G
- KVRian
- Topic Starter
- 599 posts since 8 Apr, 2014 from USA
Looks like this is a bigger problem? I'm locking up on "save edits as" on other edits too. The latest was while building a template. No content, just empty tracks.
The only thing in common between the previous edit and this fresh one is that both used submix and folder tracks.
Frustrating.
The only thing in common between the previous edit and this fresh one is that both used submix and folder tracks.
Frustrating.
