Cubase Pro 8.5.15 maintenance update available

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Hello all,

Today we have released a new maintenance update for Cubase Pro 8.5. The 8.5.15 update for Cubase Pro 8.5 and Cubase Artist 8.5 focus on resolving two critical issues:

- Unusable VCA connected channels when adjusting the volume fader with the mouse scroll wheel.
- Video engine not outputting video to external devices.

You can find the updates and corresponding version history on our downloads section:

http://www.steinberg.net/en/support/downloads.html

Best regards,
GN
Guillermo Navarrete, Product Specialist
Steinberg
Hamburg, Germany
Check out Steinberg on Steinberg

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Tx
Mac Studio M4
15.7.3
Cubase 15, Ableton Live 12

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Update is not working.
The installation package has a missing file "Cubase85_64bit.msi"
cubase.PNG
You do not have the required permissions to view the files attached to this post.

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Hallo,
4damind wrote:Update is not working.
The installation package has a missing file "Cubase85_64bit.msi"
cubase.PNG
Was ist das fur ein betrieb system?
Ich kann auf dem screenshot das nicht erkennen...
Ist das Windows 7 wahrscheinlich?

Vg
GN
Guillermo Navarrete, Product Specialist
Steinberg
Hamburg, Germany
Check out Steinberg on Steinberg

Post

Guillermo Navarrete wrote:Hallo,
4damind wrote:Update is not working.
The installation package has a missing file "Cubase85_64bit.msi"
cubase.PNG
Was ist das fur ein betrieb system?
Ich kann auf dem screenshot das nicht erkennen...
Ist das Windows 7 wahrscheinlich?

Vg
GN
Windows 10 64Bit.
Ich habe das Installer-Paket mal entpackt und es fehlt dort tatsächlich die benötigte Datei "Cubase85_64bit.msi".

Post

Hello,
4damind wrote:
Guillermo Navarrete wrote:Hallo,
4damind wrote:Update is not working.
The installation package has a missing file "Cubase85_64bit.msi"
cubase.PNG
Was ist das fur ein betrieb system?
Ich kann auf dem screenshot das nicht erkennen...
Ist das Windows 7 wahrscheinlich?

Vg
GN
Windows 10 64Bit.
Ich habe das Installer-Paket mal entpackt und es fehlt dort tatsächlich die benötigte Datei "Cubase85_64bit.msi".
Upsss I just realised I replied in German on an english forum.
I will change to english so that everyone understands, could you please download the update again and delete the first one?

Maybe it got corrupted somehow.

Best regards,
GN
Guillermo Navarrete, Product Specialist
Steinberg
Hamburg, Germany
Check out Steinberg on Steinberg

Post

Unfortunately it's the same behaviour. Maybe you can open your local copy and look into the archive content.
IMO you forget to include the needed Cubase85_64bit.msi.

Here my archive content and you see that the needed file is missing:
(the size of the setup is 328 MB)
cubase.PNG
You do not have the required permissions to view the files attached to this post.

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Hello,

Are you updating from Cubase Pro 8.5.0 or from 8.5.10?

Best regards,
GN
Guillermo Navarrete, Product Specialist
Steinberg
Hamburg, Germany
Check out Steinberg on Steinberg

Post

Guillermo Navarrete wrote:Hello,

Are you updating from Cubase Pro 8.5.0 or from 8.5.10?

Best regards,
GN
I update from 8.5.10

Post

Hello,
4damind wrote:
Guillermo Navarrete wrote:Hello,

Are you updating from Cubase Pro 8.5.0 or from 8.5.10?

Best regards,
GN
I update from 8.5.10
I just tried it on my Parallels installation and it did installed, I have Windows 8.1...
EDITED: What happen when you right click on it and select open? Instead of double clicking on the .msp file?

This is on my screen:
8.5.15.png
Best regards,
GN
You do not have the required permissions to view the files attached to this post.
Guillermo Navarrete, Product Specialist
Steinberg
Hamburg, Germany
Check out Steinberg on Steinberg

Post

Its the same here the message i get is :-

An installation package for the product Steinberg Cubase 8.5 64bit cannot be found. Try the installation again using a valid copy of the installation package 'Cubase85_64bit.msi'.

Then another message :-
Cubase 8.5.15 64bit Update installation failed.
Fatal error during installation.
Error Code 1603

Using Windows 10 Pro 64Bit.

Cheers Martin

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same behaviour here you guys should maintenance the maintenance update !

it looks for the first installation path of the Cubase 8.5 installation where the Cubase85_64bit.msi are , and you needs unpack the cubase 8.5 installations archive , and running , in my case Cubase_8.5.15_64bit_Update.msp , to point that to the not previous found Cubase85_64bit.msi , after that the update runs but not via the usually setup exe


not every user are an wizard , and i wonder why steinberg testers not have tried that before anouncing an update

Post

Hello,
DrumAddict wrote:same behaviour here you guys should maintenance the maintenance update !

i looks for the first installation path of the Cubase 8.5 installation , and you needs unpack the cubase 8.5 installations archive , and running , in my case Cubase_8.5.15_64bit_Update.msp , to point that to the not previous found Cubase85_64bit.msi .


not every user are an wizard , and i wonder why steinberg testers not have tried that before anouncing an update
Well, the file is zipped I thought it was kind of obvious... you needed to unpack the file.

Best regards,
GN
Guillermo Navarrete, Product Specialist
Steinberg
Hamburg, Germany
Check out Steinberg on Steinberg

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Installed fine here,Windows 10 64bit

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Guillermo Navarrete wrote:Hello,
DrumAddict wrote:same behaviour here you guys should maintenance the maintenance update !

i looks for the first installation path of the Cubase 8.5 installation , and you needs unpack the cubase 8.5 installations archive , and running , in my case Cubase_8.5.15_64bit_Update.msp , to point that to the not previous found Cubase85_64bit.msi .


not every user are an wizard , and i wonder why steinberg testers not have tried that before anouncing an update
Well, the file is zipped I thought it was kind of obvious... you needed to unpack the file.

Best regards,
GN
what do you mean exactly ?

you never needed to unzip again the full cubase 8.5 installations archive again for an update .

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