MuTools

heks · Post by **heks** » Sun Jun 12, 2016 8:42 am

I messed up buying the crossgrade to MUX.

Not sure what I did wrong ,but I didn't go back to the MuLab site and see the temporary key. I have tried to use "history", but only the shop is shown, no link to paypal and then back to find the key.

Its not a major problem, I know Jo will send a permanent key sometime, but being a busy guy it could be a few days. Any ideas to access to temporary key ?

I'm getting the hang of these smiley things (only taken 14 years)

MuTools · Post by **MuTools** » Sun Jun 12, 2016 10:37 am

I'm sure you didn't mean it in a wrong way but please don't ask for nor share user keys in public, that's not ok (cfr EULA). For questions about user keys, email me. FYI: Meanwhile you should have received your personal user key. Thanks for supporting the next development steps!

heks · Post by **heks** » Sun Jun 12, 2016 2:35 pm

mutools wrote:I'm sure you didn't mean it in a wrong way but please don't ask for nor share user keys in public,

First, I must thank you for emailing me my user key so promptly Jo, especially as it is the weekend.
Having read my post again I can see how you may have misinterpreted my intention. Please be assured that I had no intention of asking for an illicit key. I merely wanted to know if there was a way to repeat the purchasing procedure that I had not tried, such as using "history" in Firefox to go back to the appropriate page and rectify the missing temporary key problem.

MuTools · Post by **MuTools** » Sun Jun 12, 2016 3:14 pm

Well understood

I also wanted to be clear about it in general, to avoid possible misinterpretations by other forum visitors. Thanks again!

smithoid · Post by **smithoid** » Tue Jan 30, 2018 1:47 pm

Made the same mistake myself after purchasing MUX crossgrade...so it is easily done