Sugar Bytes

smoothny · Post by **smoothny** » Sat Jul 02, 2016 3:31 pm

Hi everyone,

I'm experiencing issues with Factory 1.0.1 using it on my Surface Pro 4. There are some presets, for example "A story forgotten", which are just silent. I can't hear anything triggering a note with this preset. With my desktop maschine there are no issues at all, everythings working fine there.

Anyone else with a Surface Pro 4? Btw I have already tried Asio4all and used Factory via my DAW Bitwig. But the issue stays the same.

Greetings,
smoothny

smoothny · Post by **smoothny** » Sat Jul 02, 2016 4:55 pm

Tried to investigate the issue and connected my Steinberg UR44 interface to the surface. But still the same, some presets still make no sound.

Greetings,
smoothny

smoothny · Post by **smoothny** » Wed Jul 06, 2016 10:22 am

None of the devs watching the forum? Also tried to email sugar bytes support, but no answer yet.

Greetings,
smoothny

Sugar Bytes

KVR Audio

Factory standalone @SurfacePro4