Customer Survey

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Which u-he plug-ins do you use?
No option for Hive :?

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fixed!

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Customer survey? Where do i find this?

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E-mail

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Didn't get one. Maybe it's just taking a bit longer here.

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It did seem 'light'. I didn't realise Hive was missing.
A few comments:

I 'own' quite a few more u-he stuff than I use.....I would have loved a use option as well.
u-he created soundbanks: I imagine you include u-he commissioned soundbanks like oxide and the one just released today, however I found it a bit inaccurate to include the u-he commissioned vs u-he created.. maybe just me (as usual)

These days even though my studio has PC and my production/bedroom studio has Mac, I tend to use Mac more often the last few months which was definitely not the case before. I would have wished for an option for both.

rsp
sound sculptist

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Did not get any email. But then, I'm only a customer, not a registered user of the web site, I think.

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If you're a customer, you should also be registered on the website. Also, you gotta be subscribed to the newsletter to get the survey link.

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EvilDragon wrote:If you're a customer, you should also be registered on the website. Also, you gotta be subscribed to the newsletter to get the survey link.
That's probably the issue, because i never got a newsletter. I signed up for that now. Hope i can still do the customer survey that way...

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To answer some of the questions:

- Yes, the newsletter can take a little longer for some folks to receive depending where you fall in the queue.

- You need to opt-in to the newsletter to get receive it, we don't automatically subscribe people. If you wish to subscribe you can do so on the u-he homepage (the subscribe box is along the right side, above the Twitter feed)
I 'own' quite a few more u-he stuff than I use.....I would have loved a use option as well.
Thanks for the feedback. Sometimes writing survey questions is trying to balance all possible variations and find the best way without becoming too obtuse. Some people own but don't use, some people use but don't own, some people only use the free stuff etc etc.
u-he created soundbanks: I imagine you include u-he commissioned soundbanks like oxide and the one just released today, however I found it a bit inaccurate to include the u-he commissioned vs u-he created.. maybe just me (as usual)
For the sake of this survey, yes, commissioned = created.
These days even though my studio has PC and my production/bedroom studio has Mac, I tend to use Mac more often the last few months which was definitely not the case before. I would have wished for an option for both.
Yes, I can understand that, thanks.


- Michael

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That's probably the issue, because i never got a newsletter. I signed up for that now. Hope i can still do the customer survey that way...
I don't think it will send you the latest newsletter when you sign up, but yes, you can still take the survey: http://survey.sogosurvey.com/k/RQsRVSUVsXsPsPsP


- Michael

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Thank you. :tu:

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Can I sell the coupon? Don't know what to buy...

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How you gonna sell a coupon that anyone can get

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Really, you should include soundsets in the $25 discount !

And it should also include t-shirts. I would never buy a u-he t-shirt but who knows with a discount.

If not, it's a bit like not wanting the opinion of the people who already have ALL the u-he plugins and use them in their projects - no, we only want the opinion of those who do not have everything, so we do not give $25 to the ones who do have everything.

... unless ... there is a new plug-in surprise that appears before the expiration of the discount.
Last edited by mevla on Tue Feb 28, 2017 9:04 pm, edited 1 time in total.

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