BUG : T7 and Waveform Racks and plugins not scaling on a high-resolution screen (Win10)

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Ive just opened T7 up for the first time properly on a new 15" laptop with a 4K screen, and, unlike the rest of T7, racks are not respecting screen scaling, so everything, including fonts, is ridiculously tiny, unreadably so. The same thing is happening with plugins(*).
The main UI etc UI is scaled fine.
Seems to me like secondary windows dont have the appropriate 'rescale this' info being set when they're created.
System info : T7.1.16 x64 on Win10 x64, 4K screen, Quadro M1000 graphics card.

(*)For comparison, Bidule, ProTools12 and Live9 launch plugins which are properly scaled.

edit : this is still happening in Waveform. Nobody at TSC has a high resolution monitor?
Last edited by whyterabbyt on Mon Apr 03, 2017 10:25 am, edited 1 time in total.
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

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Still happening in 7.2.1

As an addendum to this, Ive just realised that I cant drag these plugins around the full screen area; they're 'fenced in' in a much smaller area than the screen, presumably proportional to the scaling factor.

(Never did get an ackknowledgement of reporting this, making me think noone at TSC noticed it. Can we get a dedicated Bugs/FR thread for T7 please?)
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

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Still the case in Waveform.
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

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This is what that looks like. Utterly unusable.
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An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

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This should be fixed for Rack windows in 8.0.24, please let me know if not though as I don't actually have a 4K screen to test with.

The plugin windows issue is noted but a much more complex issue which will take longer to investigate.

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dRowAudio wrote:This should be fixed for Rack windows in 8.0.24, please let me know if not though as I don't actually have a 4K screen to test with.

The plugin windows issue is noted but a much more complex issue which will take longer to investigate.
Cheers. FWIW, Collective and Biotek have the same issue as well.

Ironically, on the same system, Bidule and Live display Collective and Biotek scaled properly, and ProTools displays the Biotek AAX properly. (Couldnt seem to get the Collective AAX to load, though, ProTools froze up.)
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

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Certainly a problem with plug-ins. I have to use the "zoom" function in the OS to get around. This is not a problem for the other DAWS I use on the same system. Plug-ins really need to scale correctly.

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Yes, thanks everyone. We'll look in to this soon once we've got the initial problems with Waveform and Collective sorted.

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Hi all, we're starting to take a look at this now but we need some test cases of plugins that support high-DPI scaling. If you are using plugins in Live 9 that scale correctly there but not in Waveform could you list a few please?
Plugins with free trials or mainstream one's we're likely to have would be preferred as they avoid the lag of contacting companies for NFR exchanges.
Cheers! Dave

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I recall once buying a 15" Dell laptop with a 1920x1080 screen, and couldn't believe how ridiculously tiny everything was.

I called Dell support to inquire about swapping to a lower res screen. Their answer, "sorry dude, you bought a Dell".

I cannot wrap my head around the use case for a 4k screen in 15" format. In the living room, 40 inch+ yep, sure!
Windows 10 and too many plugins

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dRowAudio wrote:Hi all, we're starting to take a look at this now but we need some test cases of plugins that support high-DPI scaling. If you are using plugins in Live 9 that scale correctly there but not in Waveform could you list a few please?
Plugins with free trials or mainstream one's we're likely to have would be preferred as they avoid the lag of contacting companies for NFR exchanges.
Cheers! Dave
Found this thread again, realised I hadnt answered.

There are very few that dont scale properly in Live9 ...

Tested plugins by Madrona, Fabfilter, Sugarbytes, ImageLine, izotope, ToneBoosters, GeForce, Bidule, XFER, even much older stuff like Rhino and 32-bit plugins like Vaz Modular running in jBridge. Plus, of course Biotek and Collection....
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

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when this issue is still open, (Windows OS)
I suggest to check the general Windows display properties pages. (start with right-click on the desktop.)
here is a) font size in percent, you can increase that, and
b) general resolution, where Windows tries to force the graphics card to show a different resolution by all means. It has a fader to scale the resolution to something lower.

So this might be
1. a workaround for some users,
2. an important component of testing in the software development.

The complexity is that the OS has different levels of scaling functions, that emerged historically, and must be applied or attached to a "window" at the right time in the correct hierarchy, and they have also different math.

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HansP wrote:when this issue is still open, (Windows OS)
I suggest to check the general Windows display properties pages. (start with right-click on the desktop.)
here is a) font size in percent, you can increase that, and
b) general resolution, where Windows tries to force the graphics card to show a different resolution by all means. It has a fader to scale the resolution to something lower.
Im sorry but it really does appear as though you've not paid any attention to what this thread is about. I know scaling exists, and how to set the scaling factor because Im already doing it, and I stated that from the very first post, made well over a year ago.
The problem is not that I dont know how to set the scaling factor. Ive done that, and I made that quite clear; I stated very clearly that I had a 4k 15" laptop screen, with scaling being used (200%, because its a 15" 4K screen and I wouldnt be able to read a damn thing at all if it wasnt), and I posted a screengrab showing exactly what was occurring.

And this is what is occuring: while Tracktion 7 and Waveform respect the scaling factor, any plugin windows they launch do not respect the scaling factor, as per the screengrab.

If you're going to respond to bug report threads intended for the developer, please read what they say more carefully first.
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

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I invented a work around for this because scaling to 100 percent didnt work for me. Download display fusion and do a side by side 2 monitor display. Waveform will perfectly fit in one half of your screen, though this doesnt change the plugin size, at least you can now move them out of the way.

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