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Was just trying to download the latest version, but it always stops after about 3.2MB (i.e. 1/10th), no matter which browser I use. Is the problem on my end or on the MuTools host's?
Last edited by fluffy_little_something on Tue May 09, 2017 3:40 pm, edited 2 times in total.

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I don't expect issues on the server side. (and if that would ever happen, it will be resolved quickly)

What file are you trying to download? Note that eg the latest M7.3.19 app patch for MacOS indeed is around 3 MB.

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I was trying to download the whole thing from your site, it should be 30MB or so.
"Failed - Network error" :P :?

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Downloaded all 3 full packages, no probs here. Also no other such reports. Maybe retry lateron, maybe a local internet issue?

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OK, so it must be some problem here...
Vodafone :P

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sl23, I personally found mulab not in someone else's signature link, but in a video that showed 10 choir plugins, and mulab just happened to be on top of that list, so I decided to check it out. If not for that video I would probably end up using something else entirely. I already stated different ways to more effectively promote mulab, which are more impactful than any link, for example making native linux support (for marketing purposes) would be one of them. Game developers would probably go nuts about it, because it's free to some extent. So far most indie developers at least have heard of SunVox, because it's free and has native support for most popular platforms. Another idea would be to introduce rent-to-own scheme, making it more affordable, which so far works out fine for Allegorithmic and it's users couldn't be happier. Making the UI scalable was the right move, it makes the program more accessible, even if it breaks some stuff temporarily.
I bought M7 with MUX for what it is, not for what it is promised to be. All those updates are just bonuses for me, but it's in Jo's interest to make the program easier to use, more accessible and powerful.

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Thanks for your feedback, the comment about what you have done to help promote mulab wasn't aimed solely at you but to everyone.

I bought mulab for the same reason, ie what it could do. I upgrade to stay current, benefit from enhancements and bug fixes and also it's cheaper too.

I may be alone, but I prefer to upgrade straight away. It's always been worth it before, from 3 to 4, from 4 to 5, 5 to 6,but this time there's little improvement worth paying for. Are you saying I'm wrong for wanting something for my money? That's quite laughable really! And a strange thing to say.

As for native Linux support, good on you! I assume you'll be taking on the task then as I did say what have you done to help promote mulab, not what did you suggest should be done. Products sell because they are advertised, just like in the video you watched that caused you to purchase mulab. Making a suggestion helps no one, unless it's acted upon. Great suggestion BTW, if Jo acts on it, and if it works. :tu:

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mutools wrote:Downloaded all 3 full packages, no probs here. Also no other such reports. Maybe retry lateron, maybe a local internet issue?
Sorry to come back to this issue, still can't download the folder today. Download always stops after an initial bump. So I thought, if there were something wrong with my ISP/network, it would apply to all downloads. So I just tried U-he's Diva. It is about 40MB, downloaded like a charm at the maximum speed my pen allows.
And a couple of days ago I had to download a big client file (100MB+), also downloaded perfectly in one go.

So, I don't know what it is, but for some reason the download problem seems limited to your host or server...

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fluffy_little_something wrote:So, I don't know what it is, but for some reason the download problem seems limited to your host or server...
Strange:

Code: Select all

peter@nuc-peter:~$ curl -o mulab-7-3-9-win64.zip http://www.mutools.com/mulab/mulab-7-3-9-win64.zip
* Connected to www.mutools.com (77.104.147.203) port 80 (#0)
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 32.2M  100 32.2M    0     0  7531k      0  0:00:04  0:00:04 --:--:-- 7662k

Code: Select all

peter@nuc-peter:~$ wget http://www.mutools.com/mulab/mulab-7-3-9-win64.zip
--2017-04-20 18:42:22--  http://www.mutools.com/mulab/mulab-7-3-9-win64.zip
Resolving www.mutools.com (www.mutools.com)... 77.104.147.203
Connecting to www.mutools.com (www.mutools.com)|77.104.147.203|:80... connected.
HTTP request sent, awaiting response... 403 Forbidden
2017-04-20 18:42:22 ERROR 403: Forbidden.
So same box, two different tools, two different results. And it's reproducible...

Ah, here's the error returned in the second case:

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<div class="centered">
        <div class="container">
                <div class="header">
                        <h1>403 - Forbidden Error</h1>

                        <h2>You are not allowed to access this address. <br />If the error persists, please contact the website webmaster.</h2>
                </div>
                <div class="line"></div>
                <div class="error-container">
                        <p>If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.</p>
                        <p>Common reasons for this error are:</p>

                        <ul>
                                <li>Incorrect file/directory permissions: Below 644.
                                <p>In order files to be read by the webserver, their permissions have to be equal or above 644. You can update file permissions with a FTP client or through cPanel's File Manager.</p>
                          </li>
                                <li>Restrictive Apache directives inside .htaccess file.
                                <p>There are two Apache directives which can cause this error - 'Deny from' and 'Options -Indexes'. </p></li>
                        </ul>

                </div>

        </div>
</div>
Last edited by pljones on Thu Apr 20, 2017 6:03 pm, edited 1 time in total.

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Denied access does not seem the be the problem in my case. I can download the first 3 or 4MB, then it stops.

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fluffy_little_something wrote:Denied access does not seem the be the problem in my case. I can download the first 3 or 4MB, then it stops.
That could be caching at your ISP - once its cache is exhausted, it finds it can't fetch the rest of the file. I would expect the 403 to get passed through but it's definitely weird as different tools act differently, so who knows.

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So, why does the catching work perfectly with bigger files from other hosts? I don't know much about those things, but it would seem inconsistent to me :)

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fluffy_little_something wrote:So, why does the catching work perfectly with bigger files from other hosts? I don't know much about those things, but it would seem inconsistent to me :)
The problem isn't the caching with your ISP - there's definitely a problem at the MuTools host end. Quite why it's inconsistent, I've not worked out yet... "curl" and "wget" don't usually get different results... "wget" fails on all the files.

-edit-
telnet worked like curl.
I still can't see why curl works and wget doesn't (although their network code is a little different).

If you're using Chrome, try Firefox (which worked here).

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No download problem here! (Opera) :)

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No problem with Ffx here either.

Have you switched providers? I've had issues where certain links didn't work after the switch.

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