Tracktion Software

Stuttaton · Post by **Stuttaton** » Wed May 10, 2017 3:00 pm

This happens to me too. Today, when I looped four bars, one of the two Collective tracks suddenly dropped out. The other continued playing.

zzz00m · Post by **zzz00m** » Wed May 10, 2017 7:04 pm

Another Collective test today. When I put Collective on track 1 or 2 while looping a MIDI clip, it continued playing audio until I stopped it.

But when I dragged the track with Collective to Track 3, saved the edit, closed Waveform, and then restarted everything, Collective dropped out almost immediately. No audio output generated from the plugin.

So I opened up the Track 3 details, and played around with "Track Destination". Changed it to a few other options, and then back to "(default audio output)". Stopped and restarted the playback. Collective started putting out audio again.

magicmusic · Post by **magicmusic** » Sat May 13, 2017 11:17 am

what CPU, windows version, RAM size your PC have(all users with collective problems) ?. I have a i 5 760 4*2.8 GHZ 12 GB RAM it contain no AVX. i work longer using 32 bit, it help here. I report lots of problem in waveform(for example controller draw work bad, preview of mdi do not work). maybe its known that tracktion developer ignore problems often and because bug reporting cost time, other user save the time to write bug reports, and have less hope to get it good working and if tracktion work not good because of bugs they leave tracktion . if somebody reports problems of a problem that should more report, the developer think, oh no this can not a problem of our program, because such a big bug must report more users. buy a new PC or buy a mac

.

EDIT: my pc look not to slow to execute tracktion. collective have no crackle problems. have other with collective problems too problems when draw comtroller curve ?. I have a nvideo gforce GT 520. if not clear what i mean with controller paint problem, i can do a video. tracktion 7 demo work ok. problem look introduce in waveform

zzz00m · Post by **zzz00m** » Sat May 13, 2017 4:06 pm

magicmusic wrote:I report lots of problem in waveform(for example controller draw work bad, preview of mdi do not work). maybe its known that tracktion developer ignore problems often and because bug reporting cost time, other user save the time to write bug reports, and have less hope to get it good working and if tracktion work not good because of bugs they leave tracktion . if somebody reports problems of a problem that should more report, the developer think, oh no this can not a problem of our program, because such a big bug must report more users. buy a new PC or buy a mac .

Look dude, you are not the only user of this product. If you want to stomp your feet, throw a fit, and disrespect the developer because you have not had your problems immediately addressed, you should probably go elsewhere.

This is one of the most responsive developers that I have run across. This is a new product, and all new products come with bugs. They stated elsewhere that they are addressing plugin issues first, then they will attend to the rest. Take a breath!

And some advice for your bug reports, I would suggest trying to outline a step-by-step method to reproduce each bug, in their own thread. Your constant rambling and bad grammer is very hard to understand.

magicmusic · Post by **magicmusic** » Sat May 13, 2017 5:55 pm

I have ask if i should do a video, because english is not my native language and is not good. no response. so there seem they do not want know bug reports.
or do you mean they accept only reports that are 100% in correct english. einstein have dyslexie in german writing(his native language)
so thinking a guy is stupid because he write not 100% error free is wrong. many high talentet people are not good in native wrtinging too.
so high intelligence = correct writing is wrong. and english is not my native language.
https://www.dyslexia.com/famous/albert-einstein/
And if you tell all products come with bugs, then tell me what product have such easy see bugs(because this are functions i think most people use often) as you can see in the video and no response come from developer. I upload videos now, so you can see here. this most needed functions in very other DAW work ok, but wy not work in waveforms.
do other not get this bugs ? waveform have many features but what should do, other than leave when tracktion developer not react on bug reports. make this videos cost me some time
in this channel all videos are waveform bugs i get.

zzz00m · Post by **zzz00m** » Sat May 13, 2017 6:25 pm

magicmusic wrote:I have ask if i should do a video, because english is not my native language and is not good. no response. so there seem they do not want know bug reports.
or do you mean they accept only reports that are 100% in correct english. einstein have dyslexie in german writing(his native language)
so thinking a guy is stupid because he write not 100% error free is wrong. many high talentet people are not good in native wrtinging too.
so high intelligence = correct writing is wrong. and english is not my native language.
https://www.dyslexia.com/famous/albert-einstein/
And if you tell all products come with bugs, then tell me what product have such easy see bugs(because this are functions i think most people use often) as you can see in the video and no response come from developer. I upload videos now, so you can see here. this most needed functions in very other DAW work ok, but wy not work in waveforms.
do other not get this bugs ? waveform have many features but what should do, other than leave when tracktion developer not react on bug reports. make this videos cost me some time
in this channel all videos are waveform bugs i get.

No I was only really commenting based on your aggressive attitude, and falsely stating that the developer was ignoring bug reports. That is grossly incorrect. Read the 8.1.2 release notes, for example. It may take months, rather than days to get things all cleaned up.

Also remember that this is a cross platform DAW, that supports PC, Mac, and Linux. That is a huge leap that not many developers are willing to take. This does make Tracktion unique in that regard.

And perhaps some bugs do not manifest on all three OS. The first step to correcting a bug in software is first to reproduce it consistently (while identifying the platforms affected), and then isolate the buggy code and correct it. If a problem cannot be reproduced, well then, it could potentially take a while.

Continually shouting "you are ignoring me!" is not very productive.

And it was obvious that English is not your native language, and no criticism was intended in that regard.

But no matter what language you speak, try better to organize your thoughts into as few words as possible.

Pretend you are making a PowerPoint presentation with bullet points on a slide. Step by step, reproduce the error. Start with a blank edit if possible. Maybe the dev could follow that better.

magicmusic · Post by **magicmusic** » Sun May 14, 2017 9:24 am

Pretend you are making a PowerPoint presentation with bullet points on a slide.

tracktion 7 have linux support too and work ok with controller curve draw on windows. wy you bring no facts on what system you get the problem with collective too, and if you get the same wrong working i report and wy is there no bug report thread here.
I do Factual criticism but, its known some software developer hate critic.without critic feedback accept by developer it is impossible a software developer get lots money, because the user pay only when they see that the software can do what they wish. in tracktion forum i see no thread bug reports for waveform, or feature requests. so can not see, if this bug is report or not, confirm as know. i do many of beta testing on other software and report bugs, and nobody need power point presentation and i get feedback that such videos are good enough. in the video should really clear and if it is not clear they can tell me as all other software developers do, that they can not reproduce the bug or if they confirm or know about it, if i should send more crash reports about controller draw crash (that happen 3 times). All bugs i report are essential and a new user that test waveform a little on windows maybe get the same bugs.

aMUSEd · Post by **aMUSEd** » Sun May 14, 2017 9:32 am

http://www.softwaretestinghelp.com/how- ... ug-report/

magicmusic · Post by **magicmusic** » Sun May 14, 2017 10:34 am

I find this bugs only by a quick test, because they are in mostly need functions every DAW have since 2000. and now currently all here in tracktion forum that read seem confirm(by silence) the user zzz00m that my videos are not good enough to see the bugs.

you only want tell that it is my fault. does anybody have waveform run on win 10 64 ?.
i am not stupid, i know that it is always possible to tell, your bug report is not usefull and bad or can tell on my system it work, because i can not verify if on your win 10 64 it work ok. maybe nobody here (also not developers) have a win 10 64. maybe most user have leave tracktion, i can do a thread outside this tracktion area and maybe other can tell about problems and bug fixing support

this bugs i find happen easy with very few steps and a user that use tracktion waveform a little on win 10 64 notice this soon
just do live video chat, so can see. this steps can see in my video too.
1. create a new clip and draw a controller curve(for volume or pitch) in waveform in win 10 64 better is snap off, or press CTRL
2. play a midi preset clip in the browser, did not work
3. play in 2 browsers same 2 drumloops to hear the delay
4. load a collsound in collective and look if it is correct list on left side(which show layer)

zzz00m · Post by **zzz00m** » Sun May 14, 2017 10:44 am

aMUSEd wrote:http://www.softwaretestinghelp.com/how- ... ug-report/

Excellent article!

2nd paragraph:

“The point of writing problem report(bug report) is to get bugs fixed” – By Cem Kaner. If a tester is not reporting bug correctly, programmer will most likely reject this bug stating as irreproducible. This can hurt testers moral and some time ego also. (I suggest not to keep any type of ego. Ego’s like “I have reported bug correctly”, “I can reproduce it”, “Why he/she has rejected the bug?”, “It’s not my fault” etc etc..)

zzz00m · Post by **zzz00m** » Sun May 14, 2017 11:23 am

magicmusic wrote:
wy you bring no facts on what system you get the problem with collective too, and if you get the same wrong working i report and wy is there no bug report thread here.

OK, I'm done here.

If you were not too lazy to read this thread starting on page 1, you would have seen that I have posted my system info already.

This thread has been hijacked enough already.

This is a release announcement thread (read the title), not a bug thread. I asked a few questions regarding possible changes to Collective. After the dev acknowledged the known issue, I really should have moved on and started a new thread about my Collective bug. So I take the blame for hijacking this topic. Any further discussion of bugs here is most likely going to get lost in the shuffle!

Hey, we are all in the same boat here as paying users, and would like to see this product improve and evolve. But respect will get you farther than hurling insults ...

magicmusic · Post by **magicmusic** » Sun May 14, 2017 1:33 pm

zzz00m I read now all your posts and only in your 4. post "I can run several instances on my dual core, 4 thread, 3.4 Ghz CPU " you write something about CPU but not what type of CPU you have(to see if your CPU have AVX), how much RAM you have. also i read no post, that other have no problem with it and what cpu they have. but now what type of CPU you have (i have i5 760 4 core 2.8 , and when it is too slow i can overclock upto 3.6 GHZ with gigabyte smart tune). but it is fast enough for all to run on 2.8 GHZ and fan is unhearable.

Hey, we are all in the same boat here as paying users, and would like to see this product improve and evolve. But respect will get you farther than hurling insults ...

I tell the facts with respect, such bugs that are in since 1 month after the release, i see nowhere in the world in other DAW. and that when send an example song, i get the response message(some hour later) that example song file is over file size limit of support system, they can not download it but in the mail is the link and it can download. i told the link, that i can download it. this song reproduce collective problems very soon, and it took me some time to find out how let fail fast. try yourself, it can download https://tracktion.zendesk.com/attachmen ... stsong.zip

I get then no answer. some days later i write a mail, and ask if they can download and if not, on what address i should mail example song . no answer.

there is no bugreport thread. other DAW have it in Forum Wy not for tracktion ?
I am no paying user, i only test the demo and of course, if a software company does ignore such easy to see bugs longer time, i not buy same as many other too i think. tracktion in the past have too few features. now it have good features, but when they not work ok, make no fun. waveform is not the only DAW, maybe should see what happen in 1 year.

aMUSEd · Post by **aMUSEd** » Sun May 14, 2017 2:14 pm

magicmusic wrote: there is no bugreport thread. other DAW have it in Forum Wy not for tracktion ?

This whole forum is for reporting bugs and support generally but there is also a specific thread for bugs with plugins:

http://www.kvraudio.com/forum/viewtopic ... 2&t=482914

magicmusic · Post by **magicmusic** » Sun May 14, 2017 3:02 pm

aMUSEd wrote:
magicmusic wrote: there is no bugreport thread. other DAW have it in Forum Wy not for tracktion ?
This whole forum is for reporting bugs and support generally but there is also a specific thread for bugs with plugins:

http://www.kvraudio.com/forum/viewtopic ... 2&t=482914

I see no thread about the known bugs in waveform(Edit: in short overview list). i search first for such a thread, because i am not stupid, and want not waste time to report a known bug

aMUSEd · Post by **aMUSEd** » Sun May 14, 2017 3:12 pm

magicmusic wrote:
aMUSEd wrote:
magicmusic wrote: there is no bugreport thread. other DAW have it in Forum Wy not for tracktion ?
This whole forum is for reporting bugs and support generally but there is also a specific thread for bugs with plugins:

http://www.kvraudio.com/forum/viewtopic ... 2&t=482914
I see no thread about the known bugs in waveform(Edit: in short overview list). i search first for such a thread, because i am not stupid, and want not waste time to report a known bug

You asked for a bug report thread, not a thread outlining known bugs. You just seem determined to find problems to complain about.

Tracktion Software

KVR Audio

Waveform 8.1.2 Released