Preview and Skim both go belly up when I start scrolling through these user guides.
The Repro-1 guide works fine. Tried clearing the various caches to no avail.
What viewers are you using at u-he? Obviously at least some of you are on macs...
PDF Reader that doesn't crash on Diva & Zebra 2 manual?
-
- KVRian
- 1202 posts since 8 May, 2003 from Munich
-
- u-he
- 30222 posts since 8 Aug, 2002 from Berlin
It's actually Apple's own Pages that creates the PDFs which crash recent versions of Preview. The irony 
We've since started exporting PDFs with another solution that allows indexing and bookmarks, but I don't think we've released them all yet...
(maybe Howard can chime in...?)
We've since started exporting PDFs with another solution that allows indexing and bookmarks, but I don't think we've released them all yet...
(maybe Howard can chime in...?)
-
- KVRian
- 687 posts since 29 Nov, 2002 from Finland
I noticed the same thing a few days ago when trying to check something in the Diva manual... Spent quite a while trying to figure out what's going on, finally concluded it's a problem with Preview & these specific PDFs (also happens with Hive & Bazille manuals, Satin seems to be fine). My simple solution was to just open them with Safari or Chrome. 
-
- KVRian
- Topic Starter
- 1202 posts since 8 May, 2003 from Munich
What gets me is that it happens with Skim, too (the crashing).
Anyway, whichever way you pdf-ed the Repro-1 manual Ref. HA100B produced a working PDF.
I'd love to have a set of fresh manuals with a side order of Repro-5 or Z2.8.. but sweet potato fries would do, as well, in the short run.
Thanks gents!
Anyway, whichever way you pdf-ed the Repro-1 manual Ref. HA100B produced a working PDF.
I'd love to have a set of fresh manuals with a side order of Repro-5 or Z2.8.. but sweet potato fries would do, as well, in the short run.
Thanks gents!
-
- KVRAF
- 5575 posts since 30 May, 2006 from Hollow Earth
Foxit Reader. Great one!
ABEFLGMOPPRRST 
-
- KVRian
- 574 posts since 20 Aug, 2013
The crashes started happening with the 10.12.4 update of Sierra, in which Apple claim they fixed PDF rendering. Apparently, macOS Preview will only display the first 3-4 pages and that's it, only blank pages after that.
As Urs already pointed out, Howard (who writes the manuals) has switched to another PDF solution since this started happening, but we haven't had time to update and release updated manuals for everything yet.
As Urs already pointed out, Howard (who writes the manuals) has switched to another PDF solution since this started happening, but we haven't had time to update and release updated manuals for everything yet.
-
- KVRAF
- 4197 posts since 23 May, 2004 from Bad Vilbel, Germany
Interim solution: Load the user guide into a recent version of Acrobat Reader, then save. After that, the file should load fine in Preview.
-
- KVRian
- Topic Starter
- 1202 posts since 8 May, 2003 from Munich
That did the trick, thank you.