Hello there,
hope to get some quick feedback. I recently got Waveform via Roli Seaboard promo, and loved it. Wanted to buy some plugins but the Marketplace seems totally broken, aka shopping cart showing wrong total, I got some weird message about needing to login even though I am already logged in. And the wierdest one is that I have opened ticket with support and got no feedback ...been waiting for couple of days now.
Not sure what is going with Tracktion's website ?!...has anyone else seen this? ...I wish i had their CEO's email as I am pretty sure he'd be interested to know that their Marketplace is not working properly for all customers
I have attached a screenshot of the error I am getting. Any help would be appreciated.
Marketplace - shopping cart issue
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- KVRAF
- 1777 posts since 30 Dec, 2012
Hi there, sorry to hear you're having problems, this may be a teething issue with the newly generated codes that aren't being recognised as an upgrade path. Brian our webmaster is usually pretty good at sorting out these issues very quickly so I'm sure he'll get back to you soon and remedy the problem. I've also notified him directly.
All the best,
Dave
All the best,
Dave