KVR Audio

Tappistry · Post by **Tappistry** » Fri Jan 19, 2018 5:19 pm

Been trying to get ahold of Plugin Boutique for a while. Every time I log on during their business hours, they're never online for chat. They've ignored a number of emails for an academic discount request for some unknown reason that they won't share. If they're going to deny it, I'd just like to know why, at least.

Anyone else having problems with them recently?

dandezebra · Post by **dandezebra** » Fri Jan 19, 2018 5:51 pm

Double post

dandezebra · Post by **dandezebra** » Fri Jan 19, 2018 5:51 pm

Tappistry wrote:Been trying to get ahold of Plugin Boutique for a while. Every time I log on during their business hours, they're never online for chat. They've ignored a number of emails for an academic discount request for some unknown reason that they won't share. If they're going to deny it, I'd just like to know why, at least.

Anyone else having problems with them recently?

I had a couple of small issues over the holidays but they were eventually resolved. It did take them a few days to respond to some of my E-mails though.

telecharge · Post by **telecharge** » Fri Jan 19, 2018 7:58 pm

Decided to go for the DB-33 since I had a few funbux from my holiday shenanigans. I know some of you have gone cold turkey, but I couldn't resist at less than $6 USD.

soundbylaura · Post by **soundbylaura** » Fri Jan 19, 2018 8:31 pm

As noted in the KVR sidebar, Auburn Sounds has added AAX support for a couple of plugs, and they offer free versions:

https://www.kvraudio.com/news/auburn-so ... v1-3-39971

kitekrazy · Post by **kitekrazy** » Fri Jan 19, 2018 11:34 pm

Once again IK gives the middle finger to those with gear credits. TRacks 5 deal for $99 from IK site but $149 for those with gear credits via Custom Shop.

telecharge · Post by **telecharge** » Sat Jan 20, 2018 12:17 am

kitekrazy wrote:Once again IK gives the middle finger to those with gear credits. TRacks 5 deal for $99 from IK site but $149 for those with gear credits via Custom Shop.

Yeah, I'm waiting for that or a $99 Syntronik crossgrade to come to the CS. After that, I'm done with Jam Points and Gear Credits.

HM · Post by HM » Sat Jan 20, 2018 9:25 am

telecharge wrote:
kitekrazy wrote:Once again IK gives the middle finger to those with gear credits. TRacks 5 deal for $99 from IK site but $149 for those with gear credits via Custom Shop.
Yeah, I'm waiting for that or a $99 Syntronik crossgrade to come to the CS. After that, I'm done with Jam Points and Gear Credits.

Yes, they dead-end loyal customers, giving more or less useless and fuggy "gifts", and all this plus the "Custom-Concept", sums up to a be all a big cluttered mess,... almost some Kafka-procces

I am sick and tired as well, its like they try to create there own little world, their own little micro-
economy, I guess the next thing will be there own valuta, currency-exchange plug-in, and the possibility to bye diverse options, credits, points, and codes, for that also

Charging money also for what you already paid once, if you didn't download before a certain date they did

Last thing was Sample Tank 3 ,.. what a disappointment after waiting all these years

To be honest I use the free Xpand!2 from AIR more than I use Sampler Tank 3

More or less the same with the rest of it, wonder how many still uses the Tracks f.eks.

kitekrazy · Post by **kitekrazy** » Sat Jan 20, 2018 5:25 pm

HM wrote:
telecharge wrote:
kitekrazy wrote:Once again IK gives the middle finger to those with gear credits. TRacks 5 deal for $99 from IK site but $149 for those with gear credits via Custom Shop.
Yeah, I'm waiting for that or a $99 Syntronik crossgrade to come to the CS. After that, I'm done with Jam Points and Gear Credits.
Yes, they dead-end loyal customers, giving more or less useless and fuggy "gifts", and all this plus the "Custom-Concept", sums up to a be all a big cluttered mess,... almost some Kafka-procces

I am sick and tired as well, its like they try to create there own little world, their own little micro-
economy, I guess the next thing will be there own valuta, currency-exchange plug-in, and the possibility to bye diverse options, credits, points, and codes, for that also

Charging money also for what you already paid once, if you didn't download before a certain date they did

Last thing was Sample Tank 3 ,.. what a disappointment after waiting all these years

To be honest I use the free Xpand!2 from AIR more than I use Sampler Tank 3

More or less the same with the rest of it, wonder how many still uses the Tracks f.eks.

Meanwhile Waves is aggressive in getting you to buy their stuff. With new releases they will offer them for $29. I've bought a plugin or two just about every month with the Plugin Alliance vouchers. If you buy IK Total Max you get the TRack 4 plugins. The management at IK is quite stingy with new products. I don't get that at all. Yeah they give away stuff but their odd policies are turning people off in an over saturated market.

cprompt · Post by **cprompt** » Sat Jan 20, 2018 5:26 pm

telecharge wrote:I'm done with Jam Points and Gear Credits.

I've got about €80 of jampoints but the crazy thing is, even with 30% off the price in jampoints, add the VAT on and convert from € to £ and it's still cheaper to buy full price from, say, JRR in $

Fleer · Post by **Fleer** » Sat Jan 20, 2018 9:09 pm

Same here. Over 300 JamPoints collecting dust.

VariKusBrainZ · Post by **VariKusBrainZ** » Sat Jan 20, 2018 9:12 pm

Me too, dont touch IK anymore and you couldnt coax me with any amount of discount

dandezebra · Post by **dandezebra** » Sat Jan 20, 2018 9:20 pm

In 6+ years I think I have used jam points maybe once or twice... Funny thing is that the most used stuff of IK's that I own is Amplitube and the old Syntronic, sampletron, and samplemoog.

mgw38 · Post by **mgw38** » Sat Jan 20, 2018 9:53 pm

Not quite sure if I understand all this bickering about the IK customer loyalty program. It is a loyalty program. If you don't like it, don't be loyal. It is as simple as that.

I have to say that, everything considered, I got a lot of value with not that much investment from IK Multimedia. The VAT issue I can relate to. But IK Multimedia is not the only developer where this is an issue. So far JRR has beaten any voucher U-he has ever put out there just by not charging VAT.

soundbylaura · Post by **soundbylaura** » Sat Jan 20, 2018 10:06 pm

CClarry, the link is busted in that Goliath post in Deals.

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