Then do it. TrollJace-BeOS wrote:tooneba wrote:I assume you are eligible to create support ticket to admin if you have an account in which you registered FL. What happened when you tried? What kind of solution did they give to you? No one can understand your intention if you don't fully disclose your detailed issue.
As for opening a ticket with Image Line, yeah, guess I could do that.
FL Studio 12.9 Beta 2.
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- KVRAF
- 1524 posts since 6 Nov, 2012
- KVRAF
- 6113 posts since 7 Jan, 2005 from Corporate States of America
tooneba wrote:Then do it. TrollJace-BeOS wrote:tooneba wrote:I assume you are eligible to create support ticket to admin if you have an account in which you registered FL. What happened when you tried? What kind of solution did they give to you? No one can understand your intention if you don't fully disclose your detailed issue.
As for opening a ticket with Image Line, yeah, guess I could do that.
- dysamoria.com
my music @ SoundCloud
my music @ SoundCloud
- KVRAF
- 6113 posts since 7 Jan, 2005 from Corporate States of America
Lovely. "click here for support" takes me to... guess where...?tooneba wrote:Then do it. TrollJace-BeOS wrote:tooneba wrote:I assume you are eligible to create support ticket to admin if you have an account in which you registered FL. What happened when you tried? What kind of solution did they give to you? No one can understand your intention if you don't fully disclose your detailed issue.
As for opening a ticket with Image Line, yeah, guess I could do that.
The same place i can't get to because of the "too many redirects".
If you have a direct link to a support system to create a support ticket, and if it is NOT the forum, then please share it, because i can't get to their support through their website.
- dysamoria.com
my music @ SoundCloud
my music @ SoundCloud
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- KVRAF
- 1524 posts since 6 Nov, 2012
You can try this.
http://www.image-line.com/company/contact_request.html
http://www.image-line.com/company/contact_request.html
- KVRian
- Topic Starter
- 1052 posts since 2 Dec, 2010 from Belgium, EU.
Hi, have you tried another Browser like Chrome?Jace-BeOS wrote:If you have a direct link to a support system to create a support ticket, and if it is NOT the forum, then please share it, because i can't get to their support through their website.
Regards Scott
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- KVRist
- 184 posts since 12 Mar, 2014
Our backoffice developers say the issue you were encountering should be corrected, can you confirm that it works now?Jace-BeOS wrote:On desktop, it's still doing the whole "too many redirects occurred" thing. That means my suspicion about a broken mobile page redirector is incorrect (unless it is so badly configured that it's detecting desktop Mac OS Safari as mobile). So again: what the hell is it redirecting to and for what reason?
When i try to go to the forum from the Image Line main page, the same thing happens (yes, logged-in to my account). So, no change. Actually, it's worse than the last time i tried. At least last time i could get to the forum once (only to be blocked by the broken Mac Beta forum link once i got there, as repeated by AJYoung above).
- KVRAF
- 2772 posts since 22 May, 2017
In other news, water is wet.camsr wrote:FL has quirky recording behavior
- KVRAF
- 6113 posts since 7 Jan, 2005 from Corporate States of America
No, it does not.Fidelitymusic wrote:Our backoffice developers say the issue you were encountering should be corrected, can you confirm that it works now?Jace-BeOS wrote:On desktop, it's still doing the whole "too many redirects occurred" thing. That means my suspicion about a broken mobile page redirector is incorrect (unless it is so badly configured that it's detecting desktop Mac OS Safari as mobile). So again: what the hell is it redirecting to and for what reason?
When i try to go to the forum from the Image Line main page, the same thing happens (yes, logged-in to my account). So, no change. Actually, it's worse than the last time i tried. At least last time i could get to the forum once (only to be blocked by the broken Mac Beta forum link once i got there, as repeated by AJYoung above).
- dysamoria.com
my music @ SoundCloud
my music @ SoundCloud
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- KVRist
- 184 posts since 12 Mar, 2014
Please try again. The changes were applied to another account, they should be reflected on your account now.Jace-BeOS wrote:No, it does not.
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- KVRAF
- 2236 posts since 25 Dec, 2005
Kudos to Image Line support 
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