Now with Biotek2 working, I've found that Waverazor2 editor is not registering correctly. I did see a post about deleting the waverazor.settings file but this did not fix the problem. Installing earlier versions of Waverazor act the same way.
This happens not only in Waveform but other DAWS as well.
Waverazor was downloaded from my Tracktion account under available downloads. Thanks for any help or suggestions.
Windows 7 64, Waverazor 2.0.1
Waverazor 2 Editor not registering
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- KVRAF
- 3729 posts since 3 Nov, 2015
Ah, something to look forward to when a Biotek2 Linux version that works will be available ! For the moment Waverazor is OK.
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- KVRAF
- 6388 posts since 8 Jun, 2009
Waverazor is showing as demo only not a full version in my account. I'm guessing something has gone wrong with the software handling user accounts following the Biotek 2 rollout.
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- KVRist
- 82 posts since 25 Nov, 2015 from Berlin, Germany
There have been some issues with registration recently, and it does seem to be the Tracktion server. We have been communicating with the Tracktion guys, and they are on it, but I don't have any definitive word on what the problem is or when it might be resolved. I have not been able to reproduce this on any of my development machines, so am somewhat at a loss on the Waverazor side of the code at the moment.
@TheTardis : thanks for giving the settings file and older versions a try. Are you saying that if you run an older version of Waverazor, you are getting the same inability to register?
@Gamma-UT : I would suggest opening a Tracktion ticket with Customer Support regarding the status in your account. I am happy to follow up on that as well, if want to PM me the Ticket # after opening it.
@TheTardis : thanks for giving the settings file and older versions a try. Are you saying that if you run an older version of Waverazor, you are getting the same inability to register?
@Gamma-UT : I would suggest opening a Tracktion ticket with Customer Support regarding the status in your account. I am happy to follow up on that as well, if want to PM me the Ticket # after opening it.
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- KVRer
- Topic Starter
- 8 posts since 8 Mar, 2018
@r-mok: Yes, that is correct. I had upgraded Waveform to the latest and then installed Waverazor 2 Editor over the existing 1.x. When I fired up Waverazor, that is when I noticed the not registered. This is happening regardless of daw.
Also, on my Tracktion account, there's an option to register programs offline, but Waverazor is not listed in the program list.
Thanks for looking into this.
Also, on my Tracktion account, there's an option to register programs offline, but Waverazor is not listed in the program list.
Thanks for looking into this.
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- KVRer
- 7 posts since 6 Jan, 2016
Sorry for going silent on this thread! This registration issue has been hard to track down, but we think we've come up with a viable workaround. We expect to have a Waverazor update to address this within the next couple of weeks. Again, Rob and I apologize for the inconvenience.
All the best,
Taiho
All the best,
Taiho
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- KVRist
- 82 posts since 25 Nov, 2015 from Berlin, Germany
We've released a Waverazor update (v2.0.2) that now has the ability to Offline Unlock, so in the event that the Tracktion server is not responding, you can follow the instructions to download a key file and authorize Waverazor that way.
We are still working with Tracktion to try and figure out what is happening with the connection to the servers that still seems to be intermittently happening for some users.
Thanks for all the feedback and patience!
- Rob
We are still working with Tracktion to try and figure out what is happening with the connection to the servers that still seems to be intermittently happening for some users.
Thanks for all the feedback and patience!
- Rob
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- KVRist
- 82 posts since 25 Nov, 2015 from Berlin, Germany
For anyone still having registration problems, we did find the root cause of these issues, and v2.0.9 (available for download from Tracktion) should fix all this stuff now.