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musicmanstan
KVRist
 
58 posts since 13 May, 2014

Postby musicmanstan; Thu May 31, 2018 11:20 pm Can't view my VIP receptor hard drive

I have a VIP Receptor and was getting ready to install a Vst plugin. I opened up my muse remote control interface and clicked on "Show Drive". For a minute it looked like it was going to open up. It scans and searches but doesn't open a view of my Receptor Hard drive. The "Open Viewer" works fine. I'm able to see and work my Receptor remote viewer. I saw a post with the same issue that I have but it wasn't resolved. Hopefully someone knows the answer to my predicament.

Thanks
Fishoow
KVRist
 
193 posts since 5 May, 2014, from New Mexico

Postby Fishoow; Tue Jun 05, 2018 12:01 pm Re: Can't view my VIP receptor hard drive

Windows or Mac?
Fish Out Of Water
Entune Productions
Accompanist, UNM Dance
Teacher, YMI Young Musician Initiative
musicmanstan
KVRist
 
58 posts since 13 May, 2014

Postby musicmanstan; Tue Jun 05, 2018 3:25 pm Re: Can't view my VIP receptor hard drive

Windows 10
Fishoow
KVRist
 
193 posts since 5 May, 2014, from New Mexico

Postby Fishoow; Tue Jun 05, 2018 9:47 pm Re: Can't view my VIP receptor hard drive

Sorry. I can only speak for Mac interface.
Fish Out Of Water
Entune Productions
Accompanist, UNM Dance
Teacher, YMI Young Musician Initiative
musicmanstan
KVRist
 
58 posts since 13 May, 2014

Postby musicmanstan; Wed Jun 06, 2018 7:08 am Re: Can't view my VIP receptor hard drive

Thanks anyway Fishoow. The help section of the Muse remote control GUI suggests a resetting of the router. Even though I can see the mixer/view section of my VIP via the Muse Remote control, I can't see the Receptor in my network view of my PC. I see all my devices connected except for the Receptor. So resetting the router might just do the trick. I'll try it later on today.
plethoraguy
KVRist
 
82 posts since 27 May, 2012, from Los Angeles

Postby plethoraguy; Wed Jun 06, 2018 12:52 pm Re: Can't view my VIP receptor hard drive

You may also look at the network address assigned to your receptor (ie. 192.168.xx.xx, or whatever) This is viewable in the muse lcd display when you go to setup>network. Then just type that address in to your PC when looking for network connections, rather than making your PC browse for all connections. I am a MAC man like Fish, but Windows can't be too terribly different.
Last edited by plethoraguy on Wed Jun 06, 2018 5:27 pm, edited 1 time in total.
musicmanstan
KVRist
 
58 posts since 13 May, 2014

Postby musicmanstan; Wed Jun 06, 2018 5:12 pm Re: Can't view my VIP receptor hard drive

Thanks plethoraguy,

I'll try that as well. I appreciate the help
andym63
KVRist
 
142 posts since 20 Feb, 2013

Postby andym63; Thu Jun 07, 2018 12:59 pm Re: Can't view my VIP receptor hard drive

Hi
Try turning off the windows 10 firewall.Before you mess with yourrauter.
Andy
musicmanstan
KVRist
 
58 posts since 13 May, 2014

Postby musicmanstan; Thu Jun 14, 2018 6:20 am Re: Can't view my VIP receptor hard drive

Thanks Andym63.

My brother was having the same problem on his Receptor. He contacted a former tech employee with Muse Research who resolved the hard drive issue for him. Of course he paid for it. I guess that's my next step.

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