Thanks for the coupon..... and.....

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perpetual3 wrote:Yeah, can’t see myself purchasing any more plugins if I’m paying a tax I’m not legally obliged to pay. Sorry.

well in those cases you AREN'T paying "a tax"
in these cases the money just goes straight to U-He's coffers, so really you are paying a few dollars more but considering the relatively low price of the plugins (compared to the ones that drift around in the 300s and 400s), isn't it worth it?

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sleepcircle wrote:
perpetual3 wrote:Yeah, can’t see myself purchasing any more plugins if I’m paying a tax I’m not legally obliged to pay. Sorry.

well in those cases you AREN'T paying "a tax"
in these cases the money just goes straight to U-He's coffers, so really you are paying a few dollars more but considering the relatively low price of the plugins (compared to the ones that drift around in the 300s and 400s), isn't it worth it?
It might be. The principle of paying more for something without being legally obligated to fund me the wrong way.

Urs has even said that his shopping solution share it already calculates the appropriate tax based on billing address. So, I don’t understand what the problem is on the first place. Why not have a flat fee + personalized tax?

Perhaps there is something I missing. I just don’t understand what the problem is exactly, and why this is the best solution.

Anyway, Urs must have some reasons why his is the best solution considering that even if I end up paying more and he pockets the difference he’s making less money.

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perpetual3 wrote:Urs has even said that his shopping solution share it already calculates the appropriate tax based on billing address. So, I don’t understand what the problem is on the first place. Why not have a flat fee + personalized tax?

Perhaps there is something I missing. I just don’t understand what the problem is exactly, and why this is the best solution.
The problem is, exactly, that we are obliged to display the final price of our products - including taxes! - on our website. So, for you we would have to display something else than for someone from Norway. While ShareIt has a technical solution to differentiate individual taxes *after* you enter your location, we don't. And we do not intend to ask each and every visitor of our website to enter their address before we show the products.

How, if you understand the problem, is what we do not the best solution? In the greater picture, implementing a technical solution (with montly fees for geotracking etc.) is probably more expensive than the losses we'll get from a few people who find the new solution unfair - when, in an opposing view, it has always been unfair to the ones in high tax countries.

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perpetual3 wrote:Anyway, Urs must have some reasons why his is the best solution considering that even if I end up paying more and he pockets the difference he’s making less money.
Here's how we make less money, in a nutshell:

Even though you would have to pay more than before, you belong to a group that makes roughly one third of our customer base. About half of our customer base will have to pay less. So overall, what we do is a price cut, by a few percent.

Additionally, we believe there'll be a lot of people like you who have the vague feeling that this change is somehow unjust. Those people might wanna go to vendors who have always done the same pricing scheme but never switched between two. Or, if they switched, they might not have informed anyone. Or they did the switch years ago, when we should have done it.

So yes, we think we'll loose quite a few customers over this.

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It would be a shame if you lose some customers over the tax issue; The way I see it, if overall you pay a little more, well you wouldn't know anyway... and if you pay a little less, bonus, but again, you probably wouldn't know unless you've been tracking the prices on the website. In either case, u-he plugins are (give or take a few euros either way), remarkably great value for the money.

Urs - many thanks for the coupon! Diva and Zebra now have a new home :)

Cheers, NBIAR.

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Urs wrote:
perpetual3 wrote:Anyway, Urs must have some reasons why his is the best solution considering that even if I end up paying more and he pockets the difference he’s making less money.
Here's how we make less money, in a nutshell:

Even though you would have to pay more than before, you belong to a group that makes roughly one third of our customer base. About half of our customer base will have to pay less. So overall, what we do is a price cut, by a few percent.

Additionally, we believe there'll be a lot of people like you who have the vague feeling that this change is somehow unjust. Those people might wanna go to vendors who have always done the same pricing scheme but never switched between two. Or, if they switched, they might not have informed anyone. Or they did the switch years ago, when we should have done it.

So yes, we think we'll loose quite a few customers over this.
Thanks for the explanation. Whatever bureaucrat decided that sellers must display one final price obviously has never sold anything in his or her life. I can see now why developing a technical solution, for the moment, is impractical.

Again, apologies for any earlier statements that came across as rude. And thanks for your patience.

I foresee myself remaining a U-He customer.

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Urs wrote:
perpetual3 wrote:Anyway, Urs must have some reasons why his is the best solution considering that even if I end up paying more and he pockets the difference he’s making less money.
Here's how we make less money, in a nutshell:

Even though you would have to pay more than before, you belong to a group that makes roughly one third of our customer base. About half of our customer base will have to pay less. So overall, what we do is a price cut, by a few percent.

Additionally, we believe there'll be a lot of people like you who have the vague feeling that this change is somehow unjust. Those people might wanna go to vendors who have always done the same pricing scheme but never switched between two. Or, if they switched, they might not have informed anyone. Or they did the switch years ago, when we should have done it.

So yes, we think we'll loose quite a few customers over this.

I suspect that if you just called this a price increase or (price adjustment), and not mentioned taxes at all, then very few people would be upset.

Once you mention taxes, then people start going crazy.

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Robert Randolph wrote:..............



I suspect that if you just called this a price increase or (price adjustment), and not mentioned taxes at all, then very few people would be upset.

Once you mention taxes, then people start going crazy.

+1 (in lieu of a like button)
rsp
sound sculptist

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