I bought Biotek 2 almost one week ago and after the installation of the plugin and downloading / installing the content, the preset browser is empty.
I contacted the support immediately but they don´t reply.
This is not how you treat your customers, really very dissapointed.
Support Ticket 15745 still open - no reply from Tracktion
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- KVRAF
- 2069 posts since 13 Dec, 2016
Its over for Bitwig--CUBASE WON !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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- KVRAF
- 1790 posts since 30 Dec, 2012
Apologies for the delay, we aim to respond to all support queries within 2 working days.
I'm not quite sure how this one slipped under the radar but we'll get back to you within a few hours with a reply and get you up and running.
I'm not quite sure how this one slipped under the radar but we'll get back to you within a few hours with a reply and get you up and running.