Bargain Center: discussion, gossip, etc.

[Gamma-UT]

How is your search at JRR?
(Despite being slow)

When I quickly try to search something,
many other items pop up and I`m loosing focus

If a site's own search doesn't work well adding "site:[insert url here]" in the Google search bar often works better.

[Greenstorm33]

Jrr's search is weird. The autocomplete comes up with products they don't even sell

[Gamma-UT]

Jrr's search is weird. The autocomplete comes up with products they don't even sell

They probably did sell them once. Some content management systems have really flaky search algorithms that don't take into account whether a post has been taken offline and so don't remove its tags from the index.

[OneOfManyPauls]

it'd also be a handy way for them to see what might be worth selling

[Shalotta]

How is your search at JRR?
(Despite being slow)

When I quickly try to search something,
many other items pop up and I`m loosing focus

If a site's own search doesn't work well adding "site:[insert url here]" in the Google search bar often works better.

Thanks, I wanted to see if it`s just me in the first place.

Search engine is an interesting replacement,
I dropped Google many moons ago but the principle should be the same.
Do you have current results i.e. on sales like BF let`s say at JRR?

I suppose algos must be Speedy Gonzales-ish.

[Gamma-UT]

The same syntax works with DuckDuckGo, but they don't seem to have a good index for JRR Shop (having just tried it).

[Digivolt]

+1 for JRRShop having excellent service, Eric has been great over the whole weekend!

[kingryan]

Well crap, I just received a refund from MF through PayPal. Nothing from them yet. I'm kind of pissed.

Same here, did you by any chance use a non-US paypal or card to pay? (I did)

That sucks! Glad I payed a little extra for a liscence.

How much and from where?

I offered 50$ in the chat.....

[Shalotta]

The same syntax works with DuckDuckGo, but they don't seem to have a good index for JRR Shop (having just tried it).

Righty then, let`s see Eric`s comment.

[kitekrazy]

A price mistake is a price mistake. If it's coming from the retailer, Softube has no responsability at all to lose money on every license.

I see the argument that they are losing sale for the Volume 2 upgrade. How many of all the actual buyers of the 19$ plugin will spend a hundred dollars or more to upgrade, just by getting a cheap deal?

They are selling right now all their plugins at up to 60% off. If you're really interested in their products, check this sale.

I saw the upgrade price of the Output bundle, and I was pretty sure it was a price mistake. I pulled the trigger quickly and got the price, before they raised the price a couple of days ago.

I can understand the frustration, but sometimes you win, sometimes you don't.

Just my 2 cents.

Last summer there was a pricing error by Izotope on Ozone Elements upgrade to Advance for $150. It was through this forum that I found that Izotope honored it and decided not to change the price.

[woggle]

Once they've covered their costs to develop their marginal production costs are close to zero - particularly for a large supplier where maintenance and supply costs are averaged over a lot of products. Still, if greed ever found a home it was in the IT industry.

[JonSolo]

Once they've covered their costs to develop their marginal production costs are close to zero - particularly for a large supplier where maintenance and supply costs are averaged over a lot of products.

Exactly my thought. Everything after that is passive income. I know that many of these organizations are quite small. Their choice of overhead is just that, their choice. I would never knock a dev out of well deserved income, but most of this comes in the first months of a release. After that, it depends on their innovation and creativity, as much as we depend on that for our music.

Though I make some money from my music, there are many who are hobbyists, and spending hundreds of dollars for a single channel plugin makes little to no sense given what is included in many DAWs today. Keeping these BF sales alive, and offering aging plugins deep discounts opens the door to many to experience what a few years ago they dreamed about.

EastWest is a great example of keeping up with times and pricing, and yet their products are as good as day one...of course, heh.

I have made pricing mistakes, and honoring my mistake got me a lot of business. Of course this is all opinion and point of view, but it is a nice way to be able to vent even a little minor irritant, which really, that is all this was...six days of expecting to be able to do something that in the end I could not. Wasn't the first and won't be the last.

[darewe]

The Europa VST offer was good til the end of the year. I also don't have the VST in my account yet, but I am sure the system will eventually place it in my account. If not, I am sure they will take care of it in good time.

Go here: https://shop.propellerheads.se/issue-vst/

Thanks GoldieK for the context and yellowmix for the magic link.

[escalona]

I was aware that GC and MF are the same company. I even have a bit more to say about that and my purchases there, but I just couldn't be bothered. However, who we should blame the mistake on isn't really the point and that's what I was trying to say earlier. You can argue that SF knows the value of its products, but, excuse me if I disagree. I don't think that they've caught on that their products are overpriced.

No matter whose fault it was, only SoftTube loses in this deal. We didn't get our license, and mistake or not, we now have the experience of other people demoing a product that some of us think is vastly overpriced and saying "it's not all that." So, it doesn't matter if some people do think that it's all that, or that it was never meant to be sold for $19. There is now an imprint and a collective memory, which will be spurred on because some people DID get a license, that the grand channel is worth only $19 or less. This might seem outlandish to some, but it seems about right to me and I offer in evidence all of the Waves channel strips that were had for about that price.

Had SF delivered on the license they would have seen an unexpected surge in upgrades on the next sale, they decided that wasn't the approach that they wanted to take and that's their choice. That doesn't mean that in our minds the value of their product is congruent with them, what is true is that SoftTube didn't deliver licenses for a product that we purchased at the advertised price.

Dear ghettosynth,
I was not disagreeing with you at all (in case you thought so, I don't know if you did, actually). I see your point absolutely: this was an opportunity for Softube to step up and actually amend somebody else's mistake. I was just trying to clarify my own personal point of view which leads me to believe that MF screwed it all up.
I agree, some people here got indeed a license for $19. It would have been nice if it would have happened to everyone and Softube could have done that (my guess, but I really don't know). They would have gotten a lot of brownie points from us.
Nonetheless, when I stated "Softube knows the value of their product" I mean it literally, they know what they're selling them for. Whether or not the value they set on their products is close to the perceived value of the audience (we, plugin buyers) that's a different story. I actually believe (like most of us I'm sure) that 99% of the plugin market is obscenely overpriced, not only Softube. There is no way I'll ever pay $350 for a console plugin by PA, or $150 for a panning plugin from PA, or $8k for the waves mercury bundle... I can think of Valhalla ($50 always, no matter what) as a straight forward developer, and I could probably stop counting (feel free to help here, I'm sure there are more). Everyone else is basically inflating their prices exponentially so their 80% discount sales sounds amazing, but I think we all know this.
Anyway, no confrontation here whatsoever. I agree Softube could have used this as an opportunity, but that also is a choice of a group of people who work and make a living out of their work (Softube in this case). I am sure I am heavily biased, but I don't feel as empathetic about a multi-million dollar corporation as GC/MF.

[dzilizzi]

Well, GC has closed stores and is not really doing as well as you would think. Brick and mortar stores have a lot of overhead compared to an online store. And Amazon is hurting a lot of them. So I can understand not fulfilling a bunch of sales caused by a glitch in the system for something that was probably a loss leader.

That said, as someone with a degree in business, I know there are reasons not to discount prices too much on things like software. Yes, when you make your money back on development costs, there really is just overhead and the costs of iLok or other use fees. But there are also all those customers who paid $200 for it new. If you drop the price too soon, you will lose goodwill from those who paid full price and you will never be able to sell at that price again. Everyone knows if they wait a year it will be available at 80% off. I see it with Waves. But then, they have enough good products to become the Walmart of plug-ins. I think the only ones who really don't like them are Apple owners, because they have to WUP when Apple updates mess it all up.

On the other hand, selling a decent older product that maybe doesn't have the sales that it used to because better stuff have replaced it, for what it costs you to process the sale makes sense if you are trying to attract new customers. They may not buy right away, but they will remember and buy when they can afford it.

I'm not happy MF kept my money for almost a week, but I'm not such a big Softube fan that I care whether I got this or not. Though, I might have become more of a fan if I got it and liked it. And it is bad for them because I do have disposable income they won't likely get.