Thanks again
Regards
J
kv331 wrote: ↑Thu Jan 03, 2019 7:57 pmHi there,jvckbplayer wrote: ↑Thu Jan 03, 2019 7:44 pm Hello, I purchased Synthmaster bundle today and have this strange installation issue. All the packages (One, 2.9 and player) throws in the installation saying the installation failed- "Installer encountered an error that caused installation to fail. Contact software manufacturer for assistance". I have mailed support but thought of posting here as well. I run Mojave in my macbook pro. I already had Synthmaster player and I hope that is not causing any issues to the installation. Hoping to hear from support soon.
When you run the installer can you please press command-L so that the log window comes up ?
Looks like it's possible to save the log. Run the installer until you get that error and then send me the log file.
Thanks!
Bulent