It sounds to me that your system has the updated Microsoft signed Emu driver installed which only gives you 2 mono or 1 stereo channel of input and acts as a standard Windows "Sound" output for playback. The only way I know of correcting this problem is to replace this "Microsoft" driver with drivers from Creative. This can be done by following the step by step process described in earlier posts. It uses Creative's updated X-Fi sound interface drivers to replace many of the driver files (it is really many more than 1 or 2 dll files) that were part of the original Creative E-mu 64 bit "beta" drivers for these interfaces. These work because the X-Fi card uses many of the same audio processing chips as the older E-mu line does.Hi everyone, I'm hopeless. I used 1820m flawlessly for years under win7, then this year updated the system to win10, the config remained the same, and the problems began..I followed a few recommendation here (even changed the .dll files manually -although wasnt a great idea, had to restore the op sys) the card has sound, but the recordings are digitally cracked-distorted, and works only in the A-B channel(front mic inputs). I've tried out every possibilities, changed the sample rate, bit resolution, at one point it seemed helped, but few minutes later every recordings went digitally cracked-distorted again. Any idea?
The most recent version of the X-Fi drivers (version 0019) should be used with the latest Windows 10 updates.
Many folks here have been successful in re-installing their drivers following the instructions exactly.
Best of luck,
Rawl