JRR shop info etc

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Teksonik wrote: Sun Oct 04, 2020 12:20 am Ok let's cut Uncle E some slack. He's always been a solid contributor here and JRR Shop has always been a safe place to shop.

I think he's the victim and not the bad guy in this whole story. Let's keep cool and see what happens going forward.
Server issues are the worst. Some morons once decided to DDoS my server for the fun of it. Lasted almost a week before things got back to normal. I feel very bad for Uncle E.

/C
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DrGonzo wrote: Sun Oct 04, 2020 5:15 am
Teksonik wrote: Sun Oct 04, 2020 12:20 am Ok let's cut Uncle E some slack. He's always been a solid contributor here and JRR Shop has always been a safe place to shop.

I think he's the victim and not the bad guy in this whole story. Let's keep cool and see what happens going forward.
Server issues are the worst. Some morons once decided to DDoS my server for the fun of it. Lasted almost a week before things got back to normal. I feel very bad for Uncle E.

/C
I feel bad for JRR too, good luck E, get this bastard situation sorted once and for all.
I lost my heart in Cap de Creus

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mgw38 wrote: Sun Oct 04, 2020 12:57 am
husker37 wrote: Sun Oct 04, 2020 12:48 am Its not just payment information, but personal information (names, addresses, phones, etc) as well. Agree that he is a nice guy, but no way I'm ever buying from JRRShop again.
If I would stop buying from companies who lost my personal information, I would have to start raising my own chicken and sew my own shirts. This is the world we live in.
Please report back when someone has taken over your identity and brought you in serious trouble where you had to prove that you weren't responsible for the things

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vskunk wrote: Sat Oct 03, 2020 7:36 pm
rasmusklump wrote: Sat Oct 03, 2020 7:04 pm Watching all of this over the last months I have to say that this is the most unprofessional handling of a shop with customers data I have ever experienced
i am a customer of jrrshop since a long long time, uncle E have always been professiona and responsive, the technical problem they have are the 1 since i made my first buy.jrrshop is not a buggy shop.all these technical trouble will not make me stop me to purchase plugin from them.
Yes agreed - let's show Uncle E some support

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No more time to waste for jrr to let some real pros fix the issues imo. I'll keep my fingers crossed!
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Hi everyone, we are back now. We are still doing testing so please alert me if you see anything unusual.

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aMUSEd wrote: Sun Oct 04, 2020 7:44 am
vskunk wrote: Sat Oct 03, 2020 7:36 pm
rasmusklump wrote: Sat Oct 03, 2020 7:04 pm Watching all of this over the last months I have to say that this is the most unprofessional handling of a shop with customers data I have ever experienced
i am a customer of jrrshop since a long long time, uncle E have always been professiona and responsive, the technical problem they have are the 1 since i made my first buy.jrrshop is not a buggy shop.all these technical trouble will not make me stop me to purchase plugin from them.
Yes agreed - let's show Uncle E some support
+1
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rasmusklump wrote: Sun Oct 04, 2020 6:09 am
mgw38 wrote: Sun Oct 04, 2020 12:57 am
husker37 wrote: Sun Oct 04, 2020 12:48 am Its not just payment information, but personal information (names, addresses, phones, etc) as well. Agree that he is a nice guy, but no way I'm ever buying from JRRShop again.
If I would stop buying from companies who lost my personal information, I would have to start raising my own chicken and sew my own shirts. This is the world we live in.
Please report back when someone has taken over your identity and brought you in serious trouble where you had to prove that you weren't responsible for the things
What does that even mean?

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chk071 wrote: Sun Oct 04, 2020 2:13 pm
rasmusklump wrote: Sun Oct 04, 2020 6:09 am
mgw38 wrote: Sun Oct 04, 2020 12:57 am
husker37 wrote: Sun Oct 04, 2020 12:48 am Its not just payment information, but personal information (names, addresses, phones, etc) as well. Agree that he is a nice guy, but no way I'm ever buying from JRRShop again.
If I would stop buying from companies who lost my personal information, I would have to start raising my own chicken and sew my own shirts. This is the world we live in.
Please report back when someone has taken over your identity and brought you in serious trouble where you had to prove that you weren't responsible for the things
What does that even mean?
https://www.usa.gov/identity-theft

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husker37 wrote: Sun Oct 04, 2020 4:00 pm
chk071 wrote: Sun Oct 04, 2020 2:13 pm
rasmusklump wrote: Sun Oct 04, 2020 6:09 am
mgw38 wrote: Sun Oct 04, 2020 12:57 am
husker37 wrote: Sun Oct 04, 2020 12:48 am Its not just payment information, but personal information (names, addresses, phones, etc) as well. Agree that he is a nice guy, but no way I'm ever buying from JRRShop again.
If I would stop buying from companies who lost my personal information, I would have to start raising my own chicken and sew my own shirts. This is the world we live in.
Please report back when someone has taken over your identity and brought you in serious trouble where you had to prove that you weren't responsible for the things
What does that even mean?
https://www.usa.gov/identity-theft
Mhm. And what can you do with a name, address and email address?

If that was a concern, I couldn't register on any website on the net. Or send an email to anyone.

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chk071 wrote: Sun Oct 04, 2020 4:26 pm
husker37 wrote: Sun Oct 04, 2020 4:00 pm
chk071 wrote: Sun Oct 04, 2020 2:13 pm
rasmusklump wrote: Sun Oct 04, 2020 6:09 am
mgw38 wrote: Sun Oct 04, 2020 12:57 am
husker37 wrote: Sun Oct 04, 2020 12:48 am Its not just payment information, but personal information (names, addresses, phones, etc) as well. Agree that he is a nice guy, but no way I'm ever buying from JRRShop again.
If I would stop buying from companies who lost my personal information, I would have to start raising my own chicken and sew my own shirts. This is the world we live in.
Please report back when someone has taken over your identity and brought you in serious trouble where you had to prove that you weren't responsible for the things
What does that even mean?
https://www.usa.gov/identity-theft
Mhm. And what can you do with a name, address and email address?

If that was a concern, I couldn't register on any website on the net. Or send an email to anyone.

Quite a bit actually - identity theft is a multi billion dollar shadow industry. Names, addresses, and emails are all cross referenced with other website break ins. Massive databases of stolen data are out there, and sold to various criminal and (as most security professionals believe), bad state actors as well. Identity theft is sometimes the tip of the iceberg.

As someone said a few posts ago, this is "the world we live in." That is 100% correct. However, we as customers can choose where we do business, and I will choose to do business with online shops that I believe take my personal information more seriously that JRRSHop. "Uncle E" certainly has his fans here, and for good reason. I don't purchase much, but all my interactions have been positive there. I will just choose to shop elsewhere now - fool me once, shame on you, fool me twice, shame on me. I feel bad for him, this is probably his livelihood, and my guess is that he is losing quite a bit of business. I certainly don't think less of anyone who chooses to remain his customer.

Odd, I never have much to say on KVR, as I'm a horrible musician. But I am in IT security professional by trade, so this is something that interests me.

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Again, though, there's nothing you can do with a name, a address, and a email address. My address and name is written in the phone book. My email address is shared with gazillions of sites, and people I sent a email. There's nothing in the data on JRR Shop's site (which isn't even proven to be compromised) that anyone could do anything with.

Even if they have your password (which I highly doubt, because those are stored in the database encrypted), you couldn't do anything with it, unless you use it on other site's too. And, which sites BTW? Nobody knows which sites I browse. Even if I was that stupid that I use the same password everywhere, which I don't.

If anything, then this is harmful for Eric and his business.

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chk071 wrote: Sun Oct 04, 2020 5:28 pm Again, though, there's nothing you can do with a name, a address, and a email address.
This is where you are incorrect, but that is OK. Again, I don't think less of anyone who continues to do business with him.

In addition, by law, if there were any type of data breach (as his site was redirected, I would assume so), he is legally bound to disclose that to his customers. I'll be curious to see if that happens.

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Uncle E wrote: Sun Oct 04, 2020 12:26 pm Hi everyone, we are back now. We are still doing testing so please alert me if you see anything unusual.
Website still down. Seattle USA

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husker37 wrote: Sun Oct 04, 2020 5:33 pm
chk071 wrote: Sun Oct 04, 2020 5:28 pm Again, though, there's nothing you can do with a name, a address, and a email address.
This is where you are incorrect, but that is OK.
Basically, what you are saying is that all it's needed for identify theft is a email to someone.

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