Synthmaster browser downloads messed up

[zvenx]

Yep. Worked on Windows 10 too.
I removed all my Big Tone banks and it downloaded and installed/re-added them fine.
rsp

[zvenx]

Does it show in downloading or what does it or does it not show you?
And you are using the 2.9.9 beta right?
rsp

[Held]

I just bought it, so I don't have any favorites yet, but I'm happy that the test didn't wipe out yours

I did a full re-install, and the problem still persists. I'm curious if your shop page (inside the plugin) also says that the expansions are for SM1 only.

sm2_shop.png

I'm running the plugin with Wine on Linux, so that could be a reason why it doesn't work. But the descriptions in the shop wouldn't change because of Linux.


Edit: Yes, I'm using the Beta, but I only tried that because the normal version didn't work either.

[zvenx]

I just bought it, so I don't have any favorites yet, but I'm happy that the test didn't wipe out yours

I did a full re-install, and the problem still persists. I'm curious if your shop page (inside the plugin) also says that the expansions are for SM1 only.

sm2_shop.png

I'm running the plugin with Wine on Linux, so that could be a reason why it doesn't work. But the descriptions in the shop wouldn't change because of Linux.


Edit: Yes, I'm using the Beta, but I only tried that because the normal version didn't work either.

Lol. I am very OCD/AR so I backup everything in several locations

I didn't even know Synthmaster did Linux stuff (I actually don't even see a Linux build in my user area)

Ok it is clearly a synthmaster 2 expansion so that is a typo.
So you can ignore what is written there.
So it doesn't show up in your SM2 browser like it does in mine?
rsp

[Held]

I forgot to answer your question from the previous post. After I click "Restore my expansions", I get a pop up with the message: "None of the preset banks were downloaded and/or installed"

[zvenx]

I see........... Odd.... No special vpn or firewall setting right?
rsp

[Held]

No, no special firewall and it shows up in my browser. I managed to install it with SynthMasterPlayer and I liked it very much, so I upgraded.

Linux isn't officially supported, but there's software that allows you to run Windows software on Linux. But there are sometimes problems like in this case. I guess I'll wait for the official 2.9.9 release and see if that fixes it.

Thanks for helping me to narrow down the problem with your tests

[aMUSEd]

OK installed it but the browser is still a buggy mess - trying to click on the online presets just brings up error messages eg ';Error getting access token from the cloud!' and trying to click on restore expansions brings up another error window that just says '! Synthmaster 2.9' - and the few remaining expansions I don't have still won't download (eg Japan's vintage - which by the way is also listed in the browser as a Synthmaster One expansion - which is incorrect). Please make it possible to download these and install them manually like we used to be able to do - the online browser system is just not working properly.

[Held]

Please make it possible to download these and install them manually like we used to be able to do

Yes, please

[Gercek_KV331]

It is.

Wait a second, Japan's Vintage is part of the Everything Bundle?
I've never been able to download it.

I can only see it 'for sale' not in downloadable content as well. Also the same for Mike Kastrups second expansion, I only have the first (which is confusingly labelled as MK expansion 2 though in the browser)

If you write me your email address from PM I will check it.

[aMUSEd]

It is.

Wait a second, Japan's Vintage is part of the Everything Bundle?
I've never been able to download it.

I can only see it 'for sale' not in downloadable content as well. Also the same for Mike Kastrups second expansion, I only have the first (which is confusingly labelled as MK expansion 2 though in the browser)

If you write me your email address from PM I will check it.

I sent it to you previously

[Gercek_KV331]

It is.

Wait a second, Japan's Vintage is part of the Everything Bundle?
I've never been able to download it.

I can only see it 'for sale' not in downloadable content as well. Also the same for Mike Kastrups second expansion, I only have the first (which is confusingly labelled as MK expansion 2 though in the browser)

If you write me your email address from PM I will check it.

I sent it to you previously

ok I have just added manually. Now you can see your expansion under your browser.

All the best

[aMUSEd]

Thanks

[zvenx]

.......
I can only see it 'for sale' not in downloadable content as well. Also the same for Mike Kastrups second expansion, I only have the first (which is confusingly labelled as MK expansion 2 though in the browser)

He has a second one? I am not even seeing it on their website.

https://www.synthmaster.com/synthmasterexpansions.aspx#

What is it called?
thanks
rsp

[aMUSEd]

Not sure - it just says there's a MK expansion 2 in the browser