MeldaProduction

Rpagala · Post by **Rpagala** » Thu Nov 26, 2020 7:51 pm

Is there a sale upgrade path for this plugin during the sale period? I made a mistake and bought the LE thinking that it was the Mspectraldynamics mini that I’ve been demoing.

Held · Post by **Held** » Thu Nov 26, 2020 7:55 pm

It's better to contact them here: https://www.meldaproduction.com/about/contact
There's an upgrade path, but you lose 30% of what you paid so far.

Rpagala · Post by **Rpagala** » Thu Nov 26, 2020 9:04 pm

I already tried contacting them but no reply yet. I hope they get back to me before sale ends. Thanks

Held · Post by **Held** » Thu Nov 26, 2020 9:07 pm

If you go here and scroll down, you'll be able to upgrade, but maybe wait if they let you change your license without the penalty: https://www.meldaproduction.com/user/

Rpagala · Post by **Rpagala** » Thu Nov 26, 2020 9:37 pm

I will wait and see what they have to say. I’m hoping I can just trade and pay difference. I’ve been waiting for weeks to get this deal but I made the wrong choice

Anyway, thanks for your help. Happy Thanksgiving!

Held · Post by **Held** » Thu Nov 26, 2020 9:47 pm

Yeah, I've made mistakes like that too. It sucks. Good luck

Rpagala · Post by **Rpagala** » Sat Nov 28, 2020 2:49 pm

Finally got through by email. I use the contact form 2x but no reply. I will get the full version now. Thank you Melda

MeldaProduction · Post by **MeldaProduction** » Mon Nov 30, 2020 6:29 pm

No reply? Please note that usually it takes 24 hours to reply. Whatever contact method you used. And during BF it is crazy.

Rpagala · Post by **Rpagala** » Tue Dec 01, 2020 3:07 am

Not sure if your contact us form is working but I still didn't get any email as of now, 6 days ago. However when I used direct contact (mailto:luke@meldaproduction.com), I was able to get through and Luke took care of it already. I also used your facebook messenger contact and again, Luke responded to that today.

All good now, thank you!

Starship Krupa · Post by **Starship Krupa** » Sat Dec 05, 2020 2:03 pm

There's a joke in here about using Luke to "force" the issue....I think I'll just turn off my computer instead.

MeldaProduction · Post by **MeldaProduction** » Sat Dec 05, 2020 2:06 pm

Ok, if some contact form ever doesn't get you any response, please write us when you wrote it with what email address and we'll check it out. Message are coming all the time from the contact form, so there's no reason to believe it doesn't work, but bugs are everywhere in the new techy world

MeldaProduction

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MspectraldynamicsLE