Cyclop - No samples to load into transformer oscillator -SOLVED

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Just what the title says. The only samples the transformer oscillator has available to it is "wobblebass" if set on the first oscillator slot and "bassline" if set on the second oscillator slot.

The forward and back arrows do nothing, and clicking the sample to open a presumed list of samples only reveals a one-line empty list dialog, (black background, light blue outline).

I've reinstalled Cyclop with the latest version but it didn't make any difference.

I've tried a few things moving the sample library to different places and looked for anything that would allow you to set the location, (silly not to have that option btw).

Is anyone else having this issue or has solved it?

Thanks in advance!

[ribs]

Forgot to add, working on iMac mid 2011 with High Sierra, 10.13.6, and the issue occurs both on the stand-alone version of Cyclop as well as a VST in Reason 11 Suite.

[ribs]

EDIT: After deleting everything Cyclop related on my computer and reinstalling Cyclop now the transformer oscillator shows "NOT FOUND: Wobblebass".

[ribs]

Sugar Bytes support was quick to respond and help out with this. If anyone else runs into this, it was an incorrect path to the samples in the .plist file.

~/Library/Preferences/com.sugar-bytes.Cylop.plist

Deleting that file as well as any remnants of Cyclop from the previous installation solved the issue. After emptying the trash, restarting, and reinstalling Cyclop, everything was right as rain.

Great customer service experience with Sugar Bytes!