Latest Synthmaster One version blacklisted in Cubase 9.5
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- KVRian
- Topic Starter
- 965 posts since 7 Dec, 2017
I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
- KVRist
- 226 posts since 8 Oct, 2014 from Turkey
Did you try these steps:seangm wrote: ↑Thu Mar 25, 2021 6:09 pm I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.
All the best
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- KVRian
- Topic Starter
- 965 posts since 7 Dec, 2017
Thank you, I'll give that a try.Gercek_KV331 wrote: ↑Mon Mar 29, 2021 10:07 amDid you try these steps:seangm wrote: ↑Thu Mar 25, 2021 6:09 pm I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.
All the best
- KVRist
- 226 posts since 8 Oct, 2014 from Turkey
This is a generic solution. If it doesn't work, please let me know.seangm wrote: ↑Mon Mar 29, 2021 6:55 pmThank you, I'll give that a try.Gercek_KV331 wrote: ↑Mon Mar 29, 2021 10:07 amDid you try these steps:seangm wrote: ↑Thu Mar 25, 2021 6:09 pm I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.
All the best
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- KVRian
- Topic Starter
- 965 posts since 7 Dec, 2017
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.Gercek_KV331 wrote: ↑Wed Mar 31, 2021 9:26 amThis is a generic solution. If it doesn't work, please let me know.seangm wrote: ↑Mon Mar 29, 2021 6:55 pmThank you, I'll give that a try.Gercek_KV331 wrote: ↑Mon Mar 29, 2021 10:07 amDid you try these steps:seangm wrote: ↑Thu Mar 25, 2021 6:09 pm I installed the latest version of Synthmaster One (not sure of the version number because I can't open the VST) and it is being blacklisted by Cubase 9.5. It won't re-activate in the Plugin Manager. I tried contacting SM support but received no response as usual. Does anyone else have this issue or have any suggestions? Thanks.
Please re-install SynthMaster One again and be sure none of your DAWs are open when you are installing it. Try to download your license key file at: https://synthmaster.com/userarea.aspx and please copy that file to Documents/SynthMasterOne folder. And rescan your VSTs with your DAW again. Also be sure your SynthMaster One Dll is same folder with your other VSTs.
All the best
- KVRist
- 226 posts since 8 Oct, 2014 from Turkey
[/quote]
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
[/quote]
What is your operating system?
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
[/quote]
What is your operating system?
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- KVRian
- Topic Starter
- 965 posts since 7 Dec, 2017
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
[/quote]
What is your operating system?
[/quote]
I'm on Windows 10, DAW: Cubase 9.5 Pro
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- KVRian
- Topic Starter
- 965 posts since 7 Dec, 2017
I just tried following those steps and Synthmaster One is still being black listed unfortunately. Let me know if there are any other solutions I can try. Thanks.
[/quote]
What is your operating system?
[/quote]
Hi - just checking if you have anything else for me to try to get SM1 of the blacklist?
- KVRist
- 226 posts since 8 Oct, 2014 from Turkey
What is your operating system?
[/quote]
Hi - just checking if you have anything else for me to try to get SM1 of the blacklist?
[/quote]
Hi again,
Can you open a support ticket at https://synthmaster.com/contactus.aspx? In this way, we can progress much faster. We progress very slowly in form. If we find a solution, we will write it here.
All the best
Gerçek
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- KVRian
- Topic Starter
- 965 posts since 7 Dec, 2017
Hi - just checking if you have anything else for me to try to get SM1 of the blacklist?Gercek_KV331 wrote: ↑Thu Apr 15, 2021 8:18 amWhat is your operating system?
[/quote]
Hi again,
Can you open a support ticket at https://synthmaster.com/contactus.aspx? In this way, we can progress much faster. We progress very slowly in form. If we find a solution, we will write it here.
All the best
Gerçek
[/quote]
Thanks, sounds good. I believe I opened a ticket a while ago but I'll go ahead and open up a new one today.
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- KVRian
- Topic Starter
- 965 posts since 7 Dec, 2017
Hi - just checking if you have anything else for me to try to get SM1 of the blacklist?Gercek_KV331 wrote: ↑Thu Apr 15, 2021 8:18 amWhat is your operating system?
[/quote]
Hi again,
Can you open a support ticket at https://synthmaster.com/contactus.aspx? In this way, we can progress much faster. We progress very slowly in form. If we find a solution, we will write it here.
All the best
Gerçek
[/quote]
Gercek - I sent you the message about this issue using the contact form on your site today. Let me know if you need more information or want me to try anything else to troubleshoot the issue.
Thanks.