This is not funny, Bitwig
- KVRian
- 531 posts since 11 Apr, 2019 from UK
Same with version 3.1.3, I tried changing my password, offline activation, un-installing, re-installing.
I've sent support a video of the issue, hopefully they will get their database backup, my bets is they screwed up the query for users db somehow.
Back to FLStudio for the moment.
I've sent support a video of the issue, hopefully they will get their database backup, my bets is they screwed up the query for users db somehow.
Back to FLStudio for the moment.
Last edited by MegaPixel on Tue Jun 08, 2021 11:38 pm, edited 2 times in total.
Web Developer by day, DAW tinkerer by night...
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- KVRist
- 58 posts since 15 Dec, 2015
If you send an email directly to support@bitwig.com it will give you a ticket number and confirm receipt. I think if you do it through the Bitwig site itself it may not (can't remember).foosnark wrote: Tue Jun 08, 2021 11:29 pm I think I successfully sent a support request too -- hard to say since it doesn't really give feedback that it was sent.
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- Banned
- 34 posts since 8 Jun, 2021
hello, i use Bitwig Studio 2 & have exactly same
((((((
i wanted to upgrade to BWS4 at release. I hope BWS2 is not too old for.
but i'm happy i'm not alone ! but sad i'm locked out ...
((
i wanted to upgrade to BWS4 at release. I hope BWS2 is not too old for.
but i'm happy i'm not alone ! but sad i'm locked out ...
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- KVRAF
- 1715 posts since 27 Apr, 2012
Lame. Guess it's a "mess around in Ableton" night.
The life you have, the life you need, is not the same as the one in your dreams
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- KVRian
- 653 posts since 13 May, 2017 from Virginia
Just some pr advice Bitwig, don't blame people for their unsaved sessions.
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- KVRist
- 360 posts since 26 Oct, 2018
Having this problem as well. I was going to submit a ticket but wanted to check in here first. When I add a password, for some reason there are spaces added to the end of the password so not sure if that is affecting the password. When I try to delete the spaces, it starts deleting the final character of my password. Offline activation isn't working either. Anyways, this is annoying as I have this week off of work to finalize my album for release.
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- Banned
- 34 posts since 8 Jun, 2021
got Ablton 10 lite free sh*t ! useless....
- KVRist
- 212 posts since 15 Jul, 2020
Probably related to the issue with fastly cloud services
https://status.fastly.com/incidents/vpk0ssybt3bj
https://status.fastly.com/incidents/vpk0ssybt3bj
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- KVRist
- 242 posts since 11 Jul, 2004 from Melbourne, Australia
Same problem here - locked out of 3.3.10 and v4 beta...
But I CAN log in to the website. Huh.
But I CAN log in to the website. Huh.
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- KVRer
- 12 posts since 27 Jan, 2015
Same, this seems to be some window scaling issue.Butwug wrote: Wed Jun 09, 2021 12:05 am When I try to delete the spaces, it starts deleting the final character of my password. Offline activation isn't working either.
- KVRian
- 531 posts since 11 Apr, 2019 from UK
As a developer myself, the application is designed to process a valid response from their servers, they obviously fcuk'd up the database in some way or the script/function that handles this query, or the db is down. As the offline licence files are also not being picked up correctly, now this is the odd part. It states wrong type / they upgraded it or something so that's going to be a big issue for everyone with older version of wigbit.
Also why the flying scotsman is the offline licence requiring a login? Kinda defeats the purpose...
I'm also kinda thankful that his error has occurred, I just got my Komplete Kontrol M32 working in FLStudio which I haven't used in a long long time thanks to bitwig, but it's velocity curves work way better in FLStudio via the generic midi mapper... With bitwig I have to use the velocity curve module to correct the issues, even with Kontakt and a few others... It's only native instruments boards that I find don't play well with wigbit though. Arturia Keylab Essential series work perfectly.
Also why the flying scotsman is the offline licence requiring a login? Kinda defeats the purpose...
I'm also kinda thankful that his error has occurred, I just got my Komplete Kontrol M32 working in FLStudio which I haven't used in a long long time thanks to bitwig, but it's velocity curves work way better in FLStudio via the generic midi mapper... With bitwig I have to use the velocity curve module to correct the issues, even with Kontakt and a few others... It's only native instruments boards that I find don't play well with wigbit though. Arturia Keylab Essential series work perfectly.
Last edited by MegaPixel on Wed Jun 09, 2021 12:19 am, edited 1 time in total.
Web Developer by day, DAW tinkerer by night...
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- KVRist
- 242 posts since 11 Jul, 2004 from Melbourne, Australia
I don't think the spaces thing matters - v4 beta doesn't have the spaces but still won't log in.Butwug wrote: Wed Jun 09, 2021 12:05 am When I add a password, for some reason there are spaces added to the end of the password so not sure if that is affecting the password. When I try to delete the spaces, it starts deleting the final character of my password.
