I hope that it's not factory issue,don't wanna return it,it's beautiful guitar - maybe i hit the strings too hard with too low action,use to play acoustic last 11-12 years and forget the feeling of electric with slim neck.
Fatest strings now are bit higher and almost no buzz,but will tune it tomorrow with lower action again.
Last electric i had was Yamaha,some copy of Ibanez RG series,but it was superb right out of the box for years.
Don't know may be hard palying cause it,will record some audio to demonstrate.
Cheers