Tracktion Software

J4DED · Post by **J4DED** » Wed Nov 24, 2004 3:39 am

Okay, I have bought a copy of Tracktion, Registered my machine ID, downloaded the keyfile, started it up and navigated to the 'About' window...

Here's the problem... When I click 'unlock this copy using a keyfile...' nothing happens. Well my mouse pointer switches to the busy one for a few seconds (or until I move it to the edge of the screen) but quickly switches back to my regular pointer. No window prompt/menu to navigate to/select my keyfile occurs at all.

Any ideas? I have reinstalled and redownloaded more times than I care to remember and nothing makes a difference. Has anybody else run into this? Is there a service running that might prevent this from happening? Anyone?

My machine:
HP Pavillion zd7260us | P4 3.2 HT | 2048 MB PC2700| 64 Mb nVIDEA GeForce FX Go5700 | 17" WSXGA Widescreen TFT | DVD+R/RW | 80GB 4200 HD |

AD80 · Post by **AD80** » Wed Nov 24, 2004 5:03 am

Try this, close Tracktion, then find the key file on your computer, now just drag it directly onto the Tracktion Icon. See if that works.

J4DED · Post by **J4DED** » Wed Nov 24, 2004 2:12 pm

Thanks, that worked.

But I still have the same problem in that for some reason, when I click on "new project" or "open project" nothing happens (except for the mouse pointer temporarily changing) so I think it's a weird bug with my system.

Something else running is blocking these system calls. I can get it to work on my non-music PC so I know what behavior should be happening but no dice. Weird, huh?

Any ideas?

I've run anti-virus and anti-spyware software regularly.

valley · Post by **valley** » Wed Nov 24, 2004 2:19 pm

never seen anything like that, and I can't immediately see a way this could be happening witout other apps being affected.

try clean reinstalling Tracktion first, but if that doesn't help I'd say your PC has something a litle messed up somewhere.

J4DED · Post by **J4DED** » Thu Nov 25, 2004 1:48 pm

Thanks Valley, I'm figuring the same thing as a few other programs are crashing whenever being asked to open something.

Damned if I know what that is. Something is definately pooched, though.

Meffy · Post by **Meffy** » Thu Nov 25, 2004 2:09 pm

J4DED wrote:a few other programs are crashing whenever being asked to open something.

Eeep... hate to say it, but this might be a very good time to make a biiiig hard drive backup. Just to be on the safe side.

Hope you're able to get everything straightened out without trouble. Good luck!

Meffy

Tracktion Software

KVR Audio

I cannot get Tracktion to unlock...