Plugin Alliance BS vouchers

VST, AU, etc. plug-in Virtual Effects discussion
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KVRAF
3670 posts since 8 Jul, 2008 from UK

Post Thu Oct 28, 2021 12:56 am

So today I get an email from Plugin Alliance offering ANY plugin (Bar the ones they state) for 29.99

I think , thats cool, i'll get one I wanted.

Get to checkout, add the voucher code, its 29.99

THEN THEY ADD VAT.

Why on earth can't they swallow up the VAT themselves and then the plugin would actually be 29.99 like they stated.

It's my fault, I forget its Plugin Alliance, cannot trust them at all to be upfront.

Waves don't seem to have this issue , as do any companies that do these vouchers, what price they say is what price you pay.

PA need to cut this false marketing out once and for all, or at the very least put + VAT on the offer price in the emails.

/rant
"Part Man, Part Machine, Part Bird, Part Drum - It's Robo-bongo-cuckoo-cop" - James Acaster

KVRAF
3653 posts since 10 Sep, 2010 from A shit hole (Ireland).

Post Thu Oct 28, 2021 1:51 am

This comes up time and time again. PA don't add VAT your government does it.
“Human decency is not derived from religion. It precedes it.”
― Christopher Hitchens

KVRAF
1789 posts since 14 Sep, 2004 from $HOME

Post Thu Oct 28, 2021 2:00 am

Yep, in the mail there is an asterisk at the price, and a note in the small print:
“Local VAT taxes may be added, only if required by law in your country. “
So they’re technically not doing anything wrong here… marketing and advertising, it’s not pretty, but not illegal.

KVRist
71 posts since 14 Nov, 2020

Post Thu Oct 28, 2021 2:07 am

I agree it is annoying as it is a real mixed bag out there some companies include the price of VAT in their listings like Arturia where others like Cableguys own store stealthily charge you an extra 20% at checkout, but confusingly cover the VAT when sold from third party stores like PluginBoutique.

To be fair to Plugin Alliance they do always state on their deals that local taxes will be added at checkout, you just have to read to the end of the email.

User avatar
KVRian
1395 posts since 11 Apr, 2008

Post Thu Oct 28, 2021 2:41 am

I like their cheeky way of using word "any" to give an impression that actually they mean any plugin while in reality it's selected pool of plugins in promotion.

I have a habit that when I see "*" in a headline, I'm instantly pressing trash bin icon.
Beware! The software discussed in this topic has unacceptable aliasing at -386dBTP but it can be fixed by changing the sample rate to 12Bit

User avatar
KVRAF
2107 posts since 5 Oct, 2015 from Swedish / Living in Hong Kong

Post Thu Oct 28, 2021 3:29 am

Where I live we have no VAT but I had a few plugin developers charging VAT anyway. I find that even more annoying to be honest. Most however doesn't add any VAT so it's not a wide spread issue. PA never charged me any VAT.
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KVRist
424 posts since 31 Jan, 2018

Post Thu Oct 28, 2021 4:07 am

The VAT situation is essentially what it is, hard for me to properly attack it since they're far from the only ones doing like this. What bums me out with the PA payment flow is that they deduct money (if you use PayPal as the payment method) BEFORE you actually confirm the payment on the PA site, after being redirected back from PayPal. I'm not sure if it's only booked as a reservation towards the account, but this is really not okay.

User avatar
KVRAF
6715 posts since 13 Jan, 2003 from Darkest Kent, UK

Post Thu Oct 28, 2021 4:14 am

As others have stated, they're doing business correctly; charging you their price for the product and adding on VAT if legally obliged to do so.

If they were to 'swallow up' the VAT then that would be unfair on people in countries that don't charge it. People like ATN69 above would be subsidising our (UK etc) VAT payments.

You're probably best getting angry at the other companies for overcharging non-vat payers or our govt.
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KVRian
1395 posts since 11 Apr, 2008

Post Thu Oct 28, 2021 6:24 am

VAT of $29.99 is not that huge deal tbh. I'm bouncing back more often when I see the final price of IKM plugins :)
Beware! The software discussed in this topic has unacceptable aliasing at -386dBTP but it can be fixed by changing the sample rate to 12Bit

User avatar
addled muppet weed
86379 posts since 26 Jan, 2003 from through the looking glass

Post Thu Oct 28, 2021 6:37 am

move to a different country.

KVRAF
2699 posts since 25 Feb, 2005

Post Thu Oct 28, 2021 7:10 am

pixel85 wrote:
Thu Oct 28, 2021 2:41 am
I like their cheeky way of using word "any" to give an impression that actually they mean any plugin while in reality it's selected pool of plugins in promotion.

I have a habit that when I see "*" in a headline, I'm instantly pressing trash bin icon.
To be fair, they never said "every" so there's really nothing cheeky about it.

User avatar
KVRAF

Topic Starter

3670 posts since 8 Jul, 2008 from UK

Post Thu Oct 28, 2021 7:51 am

fese wrote:
Thu Oct 28, 2021 2:00 am
Yep, in the mail there is an asterisk at the price, and a note in the small print:
“Local VAT taxes may be added, only if required by law in your country. “
So they’re technically not doing anything wrong here… marketing and advertising, it’s not pretty, but not illegal.
No, there is not. I am talking about the email they sent out, the asterix refers to the plugins that are NOT part of the deal, because it says ANY plugin 29.99 *

So I click the link to get a plugin and at checkout I get VAT slapped on it. How come Waves say 29.99 and it IS 29.99 ?
"Part Man, Part Machine, Part Bird, Part Drum - It's Robo-bongo-cuckoo-cop" - James Acaster

User avatar
KVRian
1395 posts since 11 Apr, 2008

Post Thu Oct 28, 2021 7:53 am

dblock wrote:
Thu Oct 28, 2021 7:10 am
pixel85 wrote:
Thu Oct 28, 2021 2:41 am
I like their cheeky way of using word "any" to give an impression that actually they mean any plugin while in reality it's selected pool of plugins in promotion.

I have a habit that when I see "*" in a headline, I'm instantly pressing trash bin icon.
To be fair, they never said "every" so there's really nothing cheeky about it.
One of the definitions of 'any' is 'every'. 'Any' is used here as a typical marketing hook.
Beware! The software discussed in this topic has unacceptable aliasing at -386dBTP but it can be fixed by changing the sample rate to 12Bit

KVRAF
5363 posts since 28 Dec, 2015 from Hanover, Germany

Post Thu Oct 28, 2021 8:02 am

LeVzi wrote:
Thu Oct 28, 2021 7:51 am
fese wrote:
Thu Oct 28, 2021 2:00 am
Yep, in the mail there is an asterisk at the price, and a note in the small print:
“Local VAT taxes may be added, only if required by law in your country. “
So they’re technically not doing anything wrong here… marketing and advertising, it’s not pretty, but not illegal.
No, there is not. I am talking about the email they sent out, the asterix refers to the plugins that are NOT part of the deal, because it says ANY plugin 29.99 *

So I click the link to get a plugin and at checkout I get VAT slapped on it. How come Waves say 29.99 and it IS 29.99 ?
Because WAVES is top customer oriented!

KVRAF
9042 posts since 16 Aug, 2006

Post Thu Oct 28, 2021 8:08 am

To me this isn't a Plugin Alliance issue. It's nice when some companies will cut their price to offset any taxes, but that's a relatively new trend and literally takes money out off the sale (i.e. less going to developers) while offering a larger discount to customers in higher tax areas in order to skirt sales tax (VAT) by charging less. 20% of $80 results in less tax than 20% of $100. This isn't or shouldn't be the rule. There are two certainties in life: death and taxes. VAT is the latter. I don't think getting angry at Plugin Alliance or posting about it on KVR is the right forum. Or at least, go to the Hyde Park sub-forum for a debate on tax policy.

Just my two cents...as stupid as anyone else's. ;)

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