SynthMaster 2.9 Player - interface issue

[SWX_33]

After changing skin, I'm now unable to see the default / normal interface.
See below. Any ideas how to fix this?

[Gercek_KV331]

After changing skin, I'm now unable to see the default / normal interface.
See below. Any ideas how to fix this?

Hi,

You can bring a faster and healthier solution to this issue by forwarding it to us from our site support. I will try to help you here as well.

Please try the steps below.
1- Turn off all your Daws.
2- Please delete User / Library / Audio / Plug-Ins / Components / SynthmasterPlayer.Component.
3- Delete your Audio Cache file .
4- Re-install Synthmaster Player 2.9.10 installer.

If we cannot solve the problem in this way, please open a support ticket on our site. Because I will need to know more details.

All the best
Gercek

[SWX_33]

Hello Gercek,

Thanks for your suggestions, but they didn't solve it. I'll open a support ticket on your site.

[Gercek_KV331]

Hello Gercek,

Thanks for your suggestions, but they didn't solve it. I'll open a support ticket on your site.

Hi again,

One last step you can try to delete Documents / SynthmasterPlayer / Config / SynthmasterConfig file.

All the best
Gercek

[SWX_33]

I've tried that, no luck.