Studio One and Splice

[classic]

Long ago, I started a rent to own plan with Splice for Studio One.

I stopt it somewhere and newer used it again.

Now I bought a normal license for it, second hand.
After installing it and starting it, I got the message that my splice license isnt the actual on and that I should check my license in the Splice app.

I don´t have this app installed and I don´t knwo why I get this message.
My bought license shouldn´t be bound to the splice app and this rent to own plan.

Someone who had the same problem?

[antic604]

Long ago, I started a rent to own plan with Splice for Studio One.

I stopt it somewhere and newer used it again.

Now I bought a normal license for it, second hand.
After installing it and starting it, I got the message that my splice license isnt the actual on and that I should check my license in the Splice app.

I don´t have this app installed and I don´t knwo why I get this message.
My bought license shouldn´t be bound to the splice app and this rent to own plan.

Someone who had the same problem?

When you install S1 and want to authorize it it asks you which license you want to use. You probably chose the wrong one. Try again.

[classic]

Ähm.... it just does not ask me at all.....

[antic604]

Ähm.... it just does not ask me at all.....

Does it run at all? If it does, then go to Studio One / Studio One Activation and see what you can choose there.

I'm assuming Presonus transferred to you the license yoyu bought 2nd hand and you can see it in your account, right?

[classic]

It does not start at all.
I just got the message I mentioned.
I got a mail from presonus about the license transfer.

[antic604]

I got a mail from presonus about the license transfer.

Do you see it in your account?

[classic]

Yes, there is the transfered license.

[antic604]

Yes, there is the transfered license.

Hmm... Maybe you need to install S1 again? Perhaps the Splice version is somehow different from the "normal" one?

EDIT: Oh, sorry. You said you installed it. Then I've no idea, sorry

[Trancit]

I think, the Presouns support is the only one who can really help you there...
They have to tell you how you can make Studio One asking for the activation on first startup...

[Blaster]

Are you using a different Presonus account now? The following might be worth a shot anyway.

If you have previously logged into any PreSonus software on your computer, you may be able to simply go to "Studio One" in the menu bar of the program and log out. You can then log back in with the correct account information.

Otherwise you need to find a way to remove the old machine activation locally.

https://support.presonus.com/hc/en-us/a ... ord-error-

[classic]

Solved the problem.
Just installed the splice app again and startet my installed Studio One4 again.
Now it asked for a license and I just gave it the new on , now all runs fine.

Thanks for your help all:)