I bought MuLab 8 in November but I only received the initial key today the program doesn't work anymore.
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FrancescoCerami FrancescoCerami https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=549272
- KVRer
- Topic Starter
- 1 posts since 26 Jan, 2022
sorry and thanks apparently I had looked at the wrong e mail
Last edited by FrancescoCerami on Wed Jan 26, 2022 9:59 am, edited 1 time in total.
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- KVRist
- 319 posts since 13 Sep, 2011 from UK
Send an email to Jo at infodesk@mutools.com. He'll sort it out for you. Also, for any MuTools related issues, you should post them to the MuTools forum: viewforum.php?f=79
- KVRAF
- 2244 posts since 21 Nov, 2015
Jo is normally pretty responsive & eager to help his customers out. Maybe some kind of temporary Issue, nothing to get worried about though. MuTools is a legit (One Man) company, should all be sorted out pretty quick.
The art of knowing is knowing what to ignore.
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- KVRist
- 319 posts since 13 Sep, 2011 from UK
Great! Glad you're all sorted. Also, I believe because you bought MuLab 8 recently, you'll get a free upgrade to MuLab 9 when it comes out.FrancescoCerami wrote: ↑Wed Jan 26, 2022 8:54 am sorry and thanks apparently I had looked at the wrong e mail