u-he plugins not working (all of the sudden)

Official support for: u-he.com
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Hello,

I have several synths and effects that I've been using for months. Today, for the first time, and without having changed anything that I know of, they've stopped loading. Only u-he ones, and all of them.

I'm on OSX 12.5.1, and I'm using Logic and Vienna Ensemble Pro. For the former, the plugins are still in the cache, but they never load (infinite spinner). For the latter, they're not even selectable anymore.

I've tried restarting, uninstalling and reinstalling, and clearing my plugin cache, none of which help. After clearing the plugin cache in Logic, u-he plugins are no longer in the cache.

Any tips?

Thanks,
David

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Best to contact our support team, so we can help you getting them back to work: https://u-he.com/support/#contact

There was an Apple DeviceSupport update earlier this year, which installed a botched MobileDevice.framework version, leading to many plugins from many companies suddenly not working anymore. But this was confined to El Capitan and Sierra. This shouldn't affect Monterey, although your problem sounds quite similar.
That QA guy from planet u-he.

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