[Fixed in 4.4] Weird bug: latest "Spectral Suite" update not included in upgrade plan

[MegaPixel]

That is fine and all, but it would have been nice to let people know in advance about this change.

People aren't upset that Bitwig changed its business model, they are upset that Bitwig is doing this while people have active upgrade plans that have been devalued by this change.

That's why I stated I too am a bit pissed, I'm posting my disappointment on this thread on page 2. I agree with you.

But from here on we have to accept it and take control of our wallets and just handle when we upgrade ourselves (re sub or whatever they will call it in the future, expect change when we want something).

In classic software development if I am buying something for version 3.x.x often its free till 4.0.0, a few are 1 year sub (database software, JET Brains etc), which I take this approach with also.

[Midibitch]

I've been reading this since yesterday and at first I was upset like most people are. I don't think this was handled properly but honestly I don't care anymore. Earlier today I loaded up Bitwig I remembered why I like it so much and want to see it keep growing and leveling up to the final form DAW many of us envision it will become. Maybe this whole fiasco and backlash will be a good thing and they'll course correct development and be more careful with their users and supporters in the future. I want to give them a chance and see what comes next before completely melting down over a piece of software.

yes give them a chance but they need to correct it with a big gesture.....

Or even START to communicate with their customer! I'm really sad about this at all!

[pekbro]

Here's a link to the thread where Bitwig defended the subscription model here at KVR. Perhaps it will help some folks to better decide if they have stayed true to their promises or not.

viewtopic.php?t=477132

[MegaPixel]

Here's a link to the thread where Bitwig defended the subscription model here at KVR. Perhaps it will help some folks to better decide if they have stayed true to their promises or not.

viewtopic.php?t=477132

Ye, they didn't do well there either...

[Hans Vos]

They are cowards not reacting to these posts hoping the storm will calm after a while. And if they don't respect me and the contract they sold me, why the hell should I respect them

[tempsperdu]

For me... there's too much mean spirited and quite nasty rhetoric being sent Bitwigs way. I really feel for the Bitwig team. I'm believe they have good values and best intentions, and have just misjudged and miscommunicated these plugs ins. They do not deserve this fierce response at this stage imo.

But if that is genuinely the case why have they in no way answered people's grievances anywhere?

[BobDog]

You have written several times: people shouldn't buy plans with an expectation of receiving features, they should just buy when there's enough already there, like you do.

I always buy an update with the expectation of receiving features... that is the whole point of getting 12 months of updates.

Totally agree, I think this is the idea of how the BW model works or worked.

For me now I am not sure what my plan is going to give me, so I am also not sure what a renewal of this plan will give me.

Bit of a shame really.

[wvshpr]

Wraps it up nicely.

[Hans Vos]

I do not deserve to be ignored , lied to, and have my contract broken without even the respect to inform me on forehand. Talking about being nasty????

[Phil B]

For me... there's too much mean spirited and quite nasty rhetoric being sent Bitwigs way. I really feel for the Bitwig team. I'm believe they have good values and best intentions, and have just misjudged and miscommunicated these plugs ins. They do not deserve this fierce response at this stage imo.

But if that is genuinely the case why have they in no way answered people's grievances anywhere?

That’s not my quote

[Phil B]

You have written several times: people shouldn't buy plans with an expectation of receiving features, they should just buy when there's enough already there, like you do.

I always buy an update with the expectation of receiving features... that is the whole point of getting 12 months of updates.

Me too! I meant that nobody has said they buy it for a specific feature, like “I’m upgrading because I want them to add Midi Comping this year”. We wanted to go along for the ride, wherever they took us and (obviously) we were willing to give them money without knowing what we’d get. A grab bag. Instead we got our bags grabbed

[tempsperdu]

That’s not my quote

Sorry... hopefully corrected

[Hans Vos]

I don't understand people around here defending Bitwig on this shit. (We)I'm much smaller than Bitwig and I've always respected them , talked positive to others about them. I was, as many are, FREE ADVERTISEMENT, and supported them. And you guys feel sorry for Bitwig ????

And what is over the top? Being screwed, or being angry for being screwed? fcn don't patronise me saying I should be more adult in my reactions....

[Izoptic]

But isn't the current situation the end result of the "game" Bitwig encouraged to play?
They were always saying "you don't have to update" so I don't and wait until something interesting to me arrives. Now there could one more "incentive" to upgrade if the newest "add-ons" require the most up to date Bitwig version [...] My guess is they don't sell enough updates and/or don't have enough new users but IMO it's because of the upgrade plan mechanics.

Ironically, this change of direction is now changing my renewal behavior (and that of many others) to exactly what you are describing. In other words, I was happy to renew ahead of time up to now because I liked having immediate access to anything new Bitwig would release and because it felt like I was supporting a cool, sort of indie company.

Now that they are completely changing the value proposition of constantly staying on active renewal, I am going to wait until a new release has a certain critical mass of interesting new stuff before I drop them any money again. Sure, the add-ons might offer an incentive do that earlier, but at the same time, those add-ons will be constantly competing with a whole galaxy of third party plugins with similar capabilities. This wasn't the case with Bitwig devices before because they were all "just there" as long as I stayed on renewal, and that was in fact an incentive to constantly renew, as I knew Bitwig's high-quality devices would save me money otherwise spent on plugins. By positioning their add-ons against 3rd party plugs, Bitwig is introducing fierce competition they didn't have before and giving up a great unique selling point.

So, as far as users are concerned who have been using the Bitwig license like me - and there are many users like that - the net result for Bitwig is that they will be making considerably less money from us.

[Phil B]

For me... there's too much mean spirited and quite nasty rhetoric being sent Bitwigs way. I really feel for the Bitwig team. I'm believe they have good values and best intentions, and have just misjudged and miscommunicated these plugs ins. They do not deserve this fierce response at this stage imo.

But if that is genuinely the case why have they in no way answered people's grievances anywhere?

Thx for fixing

Fair question