That's odd - it's working fine for me tooBoogerSnotOrchestra wrote: Sun May 14, 2023 10:21 amI bought a bunch of other ones from Reason (not third party) and it's pretty clear there's some sort of conflict. When I delete PolyStep then download again, after opening Reason it says it needs to authorize again, and it makes another download and PolyStep is still missing.sQeetz wrote: Sun May 14, 2023 7:38 am I have the Polystep Sequencer showing up just fine in either RRP or Reason Stand Alone
Bigger issue though is the lack of support. I followed the instructions on their site, still had a problem, and there's no way to contact them properly??? Ridiculously unprofessional. Hopefully the Feedback Form works.
Reason 12 is here
- KVRAF
- 37431 posts since 14 Sep, 2002 from In teh net
- KVRAF
- 4066 posts since 3 Jul, 2022
Wait, Reason support is generally super reactive on weekdays. My experience is max 1 day and more like a few hours in average. When did you message them ?BoogerSnotOrchestra wrote: Sun May 14, 2023 10:21 amI bought a bunch of other ones from Reason (not third party) and it's pretty clear there's some sort of conflict. When I delete PolyStep then download again, after opening Reason it says it needs to authorize again, and it makes another download and PolyStep is still missing.sQeetz wrote: Sun May 14, 2023 7:38 am I have the Polystep Sequencer showing up just fine in either RRP or Reason Stand Alone
Bigger issue though is the lack of support. I followed the instructions on their site, still had a problem, and there's no way to contact them properly??? Ridiculously unprofessional. Hopefully the Feedback Form works.
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- KVRian
- 996 posts since 22 Apr, 2004 from Switzerland
It's not that hard to find: https://help.reasonstudios.com/hc/en-us/requests/newBoogerSnotOrchestra wrote: Sun May 14, 2023 10:21 amI bought a bunch of other ones from Reason (not third party) and it's pretty clear there's some sort of conflict. When I delete PolyStep then download again, after opening Reason it says it needs to authorize again, and it makes another download and PolyStep is still missing.sQeetz wrote: Sun May 14, 2023 7:38 am I have the Polystep Sequencer showing up just fine in either RRP or Reason Stand Alone
Bigger issue though is the lack of support. I followed the instructions on their site, still had a problem, and there's no way to contact them properly??? Ridiculously unprofessional. Hopefully the Feedback Form works.
- KVRist
- 291 posts since 12 Sep, 2020
Got this sorted out. The support issue on their site was a browser issueBoogerSnotOrchestra wrote: Sun May 14, 2023 10:21 amI bought a bunch of other ones from Reason (not third party) and it's pretty clear there's some sort of conflict. When I delete PolyStep then download again, after opening Reason it says it needs to authorize again, and it makes another download and PolyStep is still missing.sQeetz wrote: Sun May 14, 2023 7:38 am I have the Polystep Sequencer showing up just fine in either RRP or Reason Stand Alone
Bigger issue though is the lack of support. I followed the instructions on their site, still had a problem, and there's no way to contact them properly??? Ridiculously unprofessional. Hopefully the Feedback Form works.
Yo Leroy!
- KVRAF
- 1770 posts since 1 Mar, 2010 from Paris
Just a heads up that the upgrade to R12 is down to $71.19 at JRR Shop with the code "forum".
- KVRAF
- 4066 posts since 3 Jul, 2022
Ghostwave wrote: Thu Jun 01, 2023 10:09 am Just a heads up that the upgrade to R12 is down to $71.19 at JRR Shop with the code "forum".
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- KVRAF
- 5573 posts since 30 May, 2006 from Hollow Earth
nm 
ABEFLGMOPPRRST 
- KVRAF
- 2302 posts since 21 Mar, 2012 from Nom..nom.. YOUR MOM

Win 10 | Ableton Live 11 Suite | Reason 13 | i7 3770 @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro| Akai MPC Live 3 & Akai Force | Roland System 8 | Roland TB-3 | Roland MX-1 | Dreadbox Typhon | Korg Minilogue XD
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- KVRAF
- 5573 posts since 30 May, 2006 from Hollow Earth
Neo… The reward points on $79.99 were less than the “forum” coupon saving at jrr
Before “nm” I was thinking to purchase at the Reason shop for the reward points…
Last edited by liquidsound on Thu Jun 01, 2023 3:39 pm, edited 1 time in total.
ABEFLGMOPPRRST 
- KVRAF
- 2302 posts since 21 Mar, 2012 from Nom..nom.. YOUR MOM
liquidsound wrote: Thu Jun 01, 2023 3:37 pm Neo… The reward points on $79.99 were less than the “forum” coupon saving at jrr![]()
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Win 10 | Ableton Live 11 Suite | Reason 13 | i7 3770 @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro| Akai MPC Live 3 & Akai Force | Roland System 8 | Roland TB-3 | Roland MX-1 | Dreadbox Typhon | Korg Minilogue XD
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- KVRAF
- 1715 posts since 27 Apr, 2012
I don't know how anybody gets anything with reward points....you have to spend so much money to get enough to do anything with. E.g. buying Objekt netted me a whopping 4 points. I did get a coupon once but it was because they randomly added a bunch of points to my account a couple of times.
The life you have, the life you need, is not the same as the one in your dreams
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roringtonsmithe roringtonsmithe https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=255298
- KVRist
- 33 posts since 24 Apr, 2011
Just want to check before I pull the trigger:
If I have a reason lite 11 (and/or a reason 10 intro) licence I can upgrade to reason 12 for $160 (less w. the forum code): https://www.jrrshop.com/propellerhead-r ... intro-lite
If I have a reason lite 11 (and/or a reason 10 intro) licence I can upgrade to reason 12 for $160 (less w. the forum code): https://www.jrrshop.com/propellerhead-r ... intro-lite
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- KVRAF
- 2424 posts since 10 Jan, 2018
Yes you can as I did it myself.roringtonsmithe wrote: Thu Jun 01, 2023 4:33 pm Just want to check before I pull the trigger:
If I have a reason lite 11 (and/or a reason 10 intro) licence I can upgrade to reason 12 for $160 (less w. the forum code): https://www.jrrshop.com/propellerhead-r ... intro-lite
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- KVRAF
- 5573 posts since 30 May, 2006 from Hollow Earth
I know... but somehow I had short of 200 points in my account and I wan't aware of it!Greenstorm33 wrote: Thu Jun 01, 2023 4:28 pm I don't know how anybody gets anything with reward points....you have to spend so much money to get enough to do anything with. E.g. buying Objekt netted me a whopping 4 points. I did get a coupon once but it was because they randomly added a bunch of points to my account a couple of times.
So I'm using them for RE mostly...
ABEFLGMOPPRRST 