Full Screen Help BUGGED - Locks Computer !!!

[martin-meldaproduction]

Dear vanerio,

maybe I will repeat myself, but I would be grateful if you could answer these questions. Note, nobody else reporting this and I have checked our source code and there is nothing which can cause faulty behaviour with the maximization from our side, standard win API calls.

- Nvidia drivers up to date? Is there any OC applied on GPU? I suggest to disable OC on your GPU.
- Second graphic card (the integrated one, if any) ON/OFF? Can you test on this GPU? Not necessary, but can help diagnose.
- can you check windows system event messages (event viewer), if there is any weird message in either applications or system when this happens?

I suggest you to completely reinstall NVidia drivers with up to date ones, disable OC settings on GPU. I know that NVidia experience can cause strange behaviour when taskbar autohide is ON and you have some overlay functions enabled. Please check also your Geforce Experience settings.

[vanerio]

Dear vanerio,

maybe I will repeat myself, but I would be grateful if you could answer these questions. Note, nobody else reporting this and I have checked our source code and there is nothing which can cause faulty behaviour with the maximization from our side, standard win API calls.

- Nvidia drivers up to date? Is there any OC applied on GPU? I suggest to disable OC on your GPU.
- Second graphic card (the integrated one, if any) ON/OFF? Can you test on this GPU? Not necessary, but can help diagnose.
- can you check windows system event messages (event viewer), if there is any weird message in either applications or system when this happens?

I suggest you to completely reinstall NVidia drivers with up to date ones, disable OC settings on GPU. I know that NVidia experience can cause strange behaviour when taskbar autohide is ON and you have some overlay functions enabled. Please check also your Geforce Experience settings.

-NVIDIA drivers up to date | No overclocking
-It has an integrated Inter(R) UHD Graphics 630 in this laptop, I don´t even know if it is on/off or how to turn it on/off...
-I´ll check next time.

It happened again by the way: maximizing Presets window this time. I was not checking event

[chrisw63]

Integrated Graphics on the CPU are typically turned on/off in the BIOS. Some motherboards turn if off by default - they must detect the video card on boot, I guess. If your computer boots too fast to see the key that gets you into the BIOS, the typical ones are F2, F8, F12, and Delete. Check your motherboard brand here: https://www.google.com/search?client=fi ... oard+brand

Remember that Key Repeat may not work before the computer is booted, so you'll have to pretend your BIOS key is the trigger button for your First Person Shooter - hit it as fast as possible until you see the menu come up.

[martin-meldaproduction]

Dear vanerio,

I think we have found the cause of this issue and it will be fixed in the next plugin version. Just curious, have you opened the help when that happened by mouse or by F1 key?

[vanerio]

Dear vanerio,

I think we have found the cause of this issue and it will be fixed in the next plugin version. Just curious, have you opened the help when that happened by mouse or by F1 key?

Hi Martin. Great news!
It happens in both Help or any maximized menu like Preset browser.
For help menu I usually click both F1 or Right button-Help. But for the maximize button I always click it by mouse, generally by mistake, as I know it freezes my DAW, because it is right next to close window button.
Thank you!!