Just avoid it.
Orb Plugins releases Orb Synth X
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- Banned
- 173 posts since 20 Apr, 2021
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- KVRist
- 85 posts since 19 Jul, 2004
I don't understand why this developer offers no demos for their products. If I were to be cynical it would be that they want you to have to buy it - and then hope you can't be bothered to take up the 7day (very short window) refund offer, if it's not what you want. Aside from product quality, how you treat customers is the road to success- look at Spectrasonics for instance. Ok, got THAT off my chest LOL
Intel Mac, OSX 10.8x, RME Fireface, Logic 9
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- KVRist
- 271 posts since 26 Jun, 2021
I have history with thier customer support: it is non-existent. I knew no history of Hexachords (now going by Orb Plugins) and bought Composer on Pluginboutique. It was a hot mess. Hot garbage mess.
I put in a ticket with Hexachords, and got no response after 4 business days. So I put in a ticket with PB, The rep there got back to me promptly, and contacted Hexachords on my behalf. After a few days PB got back to me and said Hexachords won't give a refund since there is a demo available.
I explained that, no, there isn't. And Hexachords didn't even list Composer on thier site as a product any more. PB guy basically said: " wow, you're right. No kidding." And refunded me the purchase. I have a feeling PB ate that refund.
Still never got a response for my original ticket to Hexachords.
Stay away from "Orb Plugins" ladies and gents.
I put in a ticket with Hexachords, and got no response after 4 business days. So I put in a ticket with PB, The rep there got back to me promptly, and contacted Hexachords on my behalf. After a few days PB got back to me and said Hexachords won't give a refund since there is a demo available.
I explained that, no, there isn't. And Hexachords didn't even list Composer on thier site as a product any more. PB guy basically said: " wow, you're right. No kidding." And refunded me the purchase. I have a feeling PB ate that refund.
Still never got a response for my original ticket to Hexachords.
Stay away from "Orb Plugins" ladies and gents.
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- KVRist
- 183 posts since 26 Dec, 2020
Good news. After premiere on Plugin Boutique, their X version (not upgrade) has... one, single rate after a month. Usually is not less than 100 and some plugins have thousand of rates. Good luck with cheating people. Bye bye Orb crap.
- Banned
- 3197 posts since 23 Jan, 2022
too bloated and lots of cpu usage, sell nowcommerce wrote: Fri Jun 02, 2023 11:47 am Pigments is often $99 and upgrades from V2 to V3 and from V3 to V4 were free!
aliasing plugin owner

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- KVRist
- 183 posts since 26 Dec, 2020
Update - they great upgrade offer is now worth nothing, since everyone can buy their Orb Synth X on Plugin Boutique for 29 euros.
And still... only single vote. It's really nice to see that people are smart enough to avoid this.
- KVRer
- 19 posts since 1 Feb, 2023
Warning!
Orb suite plugins stole my work and sent it to the internet. I made the mistake to load my midi file on this plugin with my new idea.
I wonder why Pluginbutique does not check the plugins before putting them in sale - a shame, they are capable to selling anything.
Orb suite plugins stole my work and sent it to the internet. I made the mistake to load my midi file on this plugin with my new idea.
I wonder why Pluginbutique does not check the plugins before putting them in sale - a shame, they are capable to selling anything.
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- KVRer
- 25 posts since 25 Jul, 2021
This is not good at all, thanks for the information!TonyGlover wrote: Tue Sep 12, 2023 7:03 am Warning!
Orb suite plugins stole my work and sent it to the internet. I made the mistake to load my midi file on this plugin with my new idea.
I wonder why Pluginbutique does not check the plugins before putting them in sale - a shame, they are capable to selling anything.
_orb.jpg
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- KVRer
- 11 posts since 22 Apr, 2020
Unfortunately, this AI completes its database with the basis of our work...
Pluginbutique has an important responsibility in this.
Pluginbutique has an important responsibility in this.
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- KVRist
- 271 posts since 26 Jun, 2021
Plenty of apps and vsts use telemetry... I can't say I levy too much blame at PB for missing this, if they are in fact concerned at all regarding user privacy, etc.
Hexchords (now Orb) are garbage. I agree that I would like to see thier products disappear from PB, just as thier own products vanish from thier site when support costs on thier messes gets to be too much.
Hexchords (now Orb) are garbage. I agree that I would like to see thier products disappear from PB, just as thier own products vanish from thier site when support costs on thier messes gets to be too much.
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- KVRist
- 183 posts since 26 Dec, 2020
PB do not stop selling anything based on user reports. I reported major bug in Union (Windows version only) that changes any sound contains LFO so basically when you start rendering anything (or just press STOP/PANIC in your DAW) sound will change (it's unacceptable). Well, I get few different answers, but still this plugin is on sale etc. So even if they KNOW that some plugin has major bug (that probably never will be fixed), they doesn't care so much.
- KVRer
- 19 posts since 1 Feb, 2023
I checked a few more aspects of the Orb Suite, unfortunately it's specially made. These plugins don't work if they can't do their dirty work:
- I blocked internet access for Orb Suite with PluginsMonitor - Orb Suite crash.
- I blocked internet access for the DAW running Orb Suite with a firewall - Orb Suite crash.
- The only way is to completely block access to the Internet on the computer, that's the only way Orb Suite doesn't crash.
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- KVRer
- 25 posts since 25 Jul, 2021
How can you block the internet just for a plugin? As far as I know, this is not possible.
- KVRer
- 19 posts since 1 Feb, 2023
I just said how, you must use PluginsMonitor. Download it from https://vst.saschart.com/audio_plugins_ ... r_firewall and enable monitoring for the plugin, then block the internet for that plugin.
