Had the same issue here. Found a workaround by going here: https://www.uvi.net/my-productszerocrossing wrote: Sat Oct 21, 2023 6:48 pm Yeah, I can't download and install the new presets. It just shows "0" and a spinning loading ball that never goes away. When I give up it tells me I may lose progress, but I never seem to make any progress.
You will need to be logged into your UVI account.
Download the Falcon library rev. 2
edit: Download both Falcon Libraries if this is your first time using Falcon (I only needed rev. 2 since I was updating to version 3).

