First time I've heard someone suggest that Fabfilter were not "customer friendly."Jac459 wrote: Fri Nov 03, 2023 3:10 pm Fabfilter is also an excellent developer. To me, they aren't that customer friendly but why would they? Their products are so good.
I could also name U-He... Expansive and paid updates but very cool products...
Yet at the end of the day, my personal choice is that it I have to choose where to put my money I will favor an UVI, Kilohearts or Arturia because of their customer centric approach.
In my personal experience, Fabfilter are one of the most "customer friendly" developers around. Both in terms of their products' useability and also in terms of their personal interactions with customers in their product support and their feedback forum.
Kilohearts and u-he are likewise right up there on the customer friendliness and 'fairness' charts.
I've never been a UVI customer, so cannot comment. Although, I don't personally find Arturia quite as attractive as an ex-customer of several of their products such as V Collection and Pigments.
But, Fabfilter are good dudes and I have to disagree with the statement that they are not "customer friendly." If you're talking only about the price point of their products, then that is a separate issue, to which each person can attribute their own assessment regarding "value for money." But, I have no complaints.

