Bargain Center: discussion, gossip, etc.

[gimlix]

Anyone having any issues with Native Instruments? Purchased a download product a little while back. Got all the confirmations except the SERIAL. No reply from NI for days (as usual). No SERIAL in emails, account or Native Access.

Same here. Upgraded from KSelect to Komplete 14 Standard ($149.40 after coupon) at 11am EST on Friday the 22nd, got confirmation email (that specifically says the order has not gone through and does not contain serial #), and the charge went through on my credit card... but nothing else from them. I filled out the contact-form this morning to customer service but like you haven't heard back either.

Willing to give them some slack because it's a holiday weekend and I placed the order probably after close Germany-time, but I'm still antsy about getting the product registered.

[ATS]

Anyone having any issues with Native Instruments? Purchased a download product a little while back. Got all the confirmations except the SERIAL. No reply from NI for days (as usual). No SERIAL in emails, account or Native Access.

Same here. Upgraded from KSelect to Komplete 14 Standard ($149.40 after coupon) at 11am EST on Friday the 22nd, got confirmation email (that specifically says the order has not gone through and does not contain serial #), and the charge went through on my credit card... but nothing else from them. I filled out the contact-form this morning to customer service but like you haven't heard back either.

Willing to give them some slack because it's a holiday weekend and I placed the order probably after close Germany-time, but I'm still antsy about getting the product registered.

I sort of look at it like if you are going to take order on Christmas at least have some support on Christmas as well.

[mgw38]

Anyone having any issues with Native Instruments? Purchased a download product a little while back. Got all the confirmations except the SERIAL. No reply from NI for days (as usual). No SERIAL in emails, account or Native Access.

Same here. Upgraded from KSelect to Komplete 14 Standard ($149.40 after coupon) at 11am EST on Friday the 22nd, got confirmation email (that specifically says the order has not gone through and does not contain serial #), and the charge went through on my credit card... but nothing else from them. I filled out the contact-form this morning to customer service but like you haven't heard back either.

Willing to give them some slack because it's a holiday weekend and I placed the order probably after close Germany-time, but I'm still antsy about getting the product registered.

You are not going to receive a serial by email. They are registered automatically. And the Komplete bundle serials also do not show up in Native Access. There you only see the serials for the individual bundle components.

In order to check if your serial has registered successfully, you need to either check if all individual bundle components are available for you in Native Access. Or you can also login into your account at their website and check if the bundle license is registered to your account.

If something went wrong in the registration, you will most likely have to wait until businesses open again in Germany. Boxing Day is a holiday in Germany. They might not respond until the 27th.

[Greenstorm33]

Another day, another non-functional Softube promo code. The Distressor emu this time.

[ghettosynth]

I sort of look at it like if you are going to take order on Christmas at least have some support on Christmas as well.

That's the proper Christmas spirit! Get to work slackers, were you really expecting the FULL day off?

[Greenstorm33]

I sort of look at it like if you are going to take order on Christmas at least have some support on Christmas as well.

That's the proper Christmas spirit! Get to work slackers, were you really expecting the FULL day off?

Photo of ATS enjoying the holiday:

scunch_sm.jpg

More of a Scrooge vibe I realize, but I just wanted an excuse to post this pic

[LoveEnigma18]

Does anyone know if the LUNA Pro Bundle contains Native version of "Ampex ATR-102 Master Tape Machine" plugin? And in general, are all the plugins bundled with the LUNA Pro Bundle meant only for use with/inside LUNA software?

[mgw38]

Does anyone know if the LUNA Pro Bundle contains Native version of "Ampex ATR-102 Master Tape Machine" plugin? And in general, are all the plugins bundled with the LUNA Pro Bundle meant only for use with/inside LUNA software?

The Ampex ATR-102 is a Luna extension and only available within Luna. The bundle contains some extensions as well as some plugins. Extensions are Luna-only, plugins can be used with other DAWs.

[gunark]

Urgh. New Softube offer received by email, same old invalid code error, even when logged in. Getting beyond a joke now. Emailed them, see what comes up.

[chk071]

nevermind

[LoveEnigma18]

Does anyone know if the LUNA Pro Bundle contains Native version of "Ampex ATR-102 Master Tape Machine" plugin? And in general, are all the plugins bundled with the LUNA Pro Bundle meant only for use with/inside LUNA software?

The Ampex ATR-102 is a Luna extension and only available within Luna. The bundle contains some extensions as well as some plugins. Extensions are Luna-only, plugins can be used with other DAWs.

Okay, thank you. But then I am not exactly sure what this means "Ampex ATR-102 Master Tape Machine & LUNA Extension" on this page https://www.uaudio.com/luna.html. Does it mean that Ampex plugin is available for Apollo users if not Native?

The reason I am asking is if it is indeed available Natively, which it doesn't seem to be if I go its dedicate product page, I can currently get LUNA Pro Bundle for only $49 with all the coupon codes I have in my account. While I am not sure about using LUNA software, I would be interested in the Ampex plugin (Native version) at this price.

[Examigan]

Urgh. New Softube offer received by email, same old invalid code error, even when logged in. Getting beyond a joke now. Emailed them, see what comes up.

Hmm... I didn't receive any email but I bought stuff from them before.

[mgw38]

Does anyone know if the LUNA Pro Bundle contains Native version of "Ampex ATR-102 Master Tape Machine" plugin? And in general, are all the plugins bundled with the LUNA Pro Bundle meant only for use with/inside LUNA software?

The Ampex ATR-102 is a Luna extension and only available within Luna. The bundle contains some extensions as well as some plugins. Extensions are Luna-only, plugins can be used with other DAWs.

Okay, thank you. But then I am not exactly sure what this means "Ampex ATR-102 Master Tape Machine & LUNA Extension" on this page https://www.uaudio.com/luna.html. Does it mean that Ampex plugin is available for Apollo users if not Native?

It's native and does not require an Apollo. But it can only be used within Luna as a Luna extension and not as a plugin.

[elxsound]

Does anyone know if the LUNA Pro Bundle contains Native version of "Ampex ATR-102 Master Tape Machine" plugin? And in general, are all the plugins bundled with the LUNA Pro Bundle meant only for use with/inside LUNA software?

The Ampex ATR-102 is a Luna extension and only available within Luna. The bundle contains some extensions as well as some plugins. Extensions are Luna-only, plugins can be used with other DAWs.

Okay, thank you. But then I am not exactly sure what this means "Ampex ATR-102 Master Tape Machine & LUNA Extension" on this page https://www.uaudio.com/luna.html. Does it mean that Ampex plugin is available for Apollo users if not Native?

It's native and does not require an Apollo. But it can only be used within Luna as a Luna extension and not as a plugin.

Just adding on for anyone else… (not a direct reply to mgw38, but quoted for context)

Native just means it can run on your computer without additional hardware. That’s it.

Ampex ATR-102 is offered natively as a LUNA Extension. It is not yet available as a plugin format supported by other DAWs; There are currently no native VST3 or AU versions.

[LoveEnigma18]

Does anyone know if the LUNA Pro Bundle contains Native version of "Ampex ATR-102 Master Tape Machine" plugin? And in general, are all the plugins bundled with the LUNA Pro Bundle meant only for use with/inside LUNA software?

The Ampex ATR-102 is a Luna extension and only available within Luna. The bundle contains some extensions as well as some plugins. Extensions are Luna-only, plugins can be used with other DAWs.

Okay, thank you. But then I am not exactly sure what this means "Ampex ATR-102 Master Tape Machine & LUNA Extension" on this page https://www.uaudio.com/luna.html. Does it mean that Ampex plugin is available for Apollo users if not Native?

It's native and does not require an Apollo. But it can only be used within Luna as a Luna extension and not as a plugin.

I see. Thanks for clarifying. No point in spending 50 bucks then.