I'm demoing Melda MXXX currently and am getting frequent crashes of com.apple.audio.InfoHelper which take Logic down with it. They occur a second or two after opening the processor search window.
Something about the nature of these crashes also means Logic will not auto-save, so they can be difficult to recover all your work from.
Logic Pro 10.8.1
Rosetta mode
macOS Ventura 13.6.1
MXXX Crashing com.apple.audio.InfoHelper
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martin-meldaproduction martin-meldaproduction https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=583716 - KVRist
- 273 posts since 6 Oct, 2022
Can't reproduce the crash with the same SW setup here . As suggested via technical support, we are awaiting more information from you for the reproduction.
My guess is, that your are not running Logic Pro in Rosetta mode, as visible from the crash logs. Please double check, whether you are running Logic in Rosetta or Native mode. If this happens in native mode, than it is know Apple issue.
My guess is, that your are not running Logic Pro in Rosetta mode, as visible from the crash logs. Please double check, whether you are running Logic in Rosetta or Native mode. If this happens in native mode, than it is know Apple issue.
Martin
MeldaProduction
MeldaProduction
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- KVRian
- Topic Starter
- 557 posts since 11 Dec, 2017
I can confirm that “Open Using Rosetta” is checked for Logic Pro.
It happens often but not often enough for me to know definitive steps to reproduce. I’ll run screen recording on my other computer while I continue to demo MXXX and see what I can find.
It happens often but not often enough for me to know definitive steps to reproduce. I’ll run screen recording on my other computer while I continue to demo MXXX and see what I can find.