Sugar Bytes

compactus · Post by **compactus** » Tue May 14, 2024 5:18 am

Hi, as there's noone answering via support, maybe someone here has the same issue...
When reloading a Cubase project (48kHz) with Egoist VST used, there's a pitch issue du to recalling the wrong samplerate. Everything is out of tune. Only if the original project was 44.1kHz, everything reloads correct.

Any idea how to solve this?

Sugar Bytes · Post by **Sugar Bytes** » Tue May 14, 2024 10:11 am

Hi compactus, sorry to hear that you already contacted us before, but haven't heard anything back unfortunately. Usually, if you directly use our contact form on our website, you will receive an answer within 24 hours. So it's really unclear why you didn't receive an answer from us but clearly something went wrong here, leading to a less than ideal experience for you. I've checked the described behavior here and could reproduce the problem. We will of course look into this and let you know as soon as a solution has been found. Thanks for your patience!
Best,
Nadine

compactus · Post by **compactus** » Wed May 15, 2024 7:51 am

Hi Nadine, I wrote you via mail as well as within the support form month ago...
However, good to hear that you could reproduce and try to fix it.. Thanks!

compactus · Post by **compactus** » Fri May 24, 2024 11:55 am

Hi, just to add: I tried to use Egoist inside Komplete Kontrol software as Plugin in Cubase, same issue there

compactus · Post by **compactus** » Mon Jul 01, 2024 6:22 pm

Hi, any news about this issue? Any solution or info about it?
Daniel

Sugar Bytes · Post by **Sugar Bytes** » Tue Jul 02, 2024 9:25 am

Hi Daniel,

actually, I sent you an email on May 15th with a link to a fixed version to see if it works for you on your end, too. Which means, we already uploaded a new Egoist installer v.1.6.3 where the problem should be fixed now.

Best,
Nadine

compactus · Post by **compactus** » Fri Jul 05, 2024 11:02 am

Hi Nadine,
there must be a problem with our emails, as I didn't get anything from you...
I didn't realize you uploaded a new version, maybe a dedicated page on the website could be helpful or the info about the release date.

However, thank you very much for update, works now perfectly

Egoist still is one of the best slicers with great results while shaking the dices...

Hope you guys have ideas and plans on version 2

Cheers Daniel

Sugar Bytes

KVR Audio

Egoist - failed to recall correct samplerate