Air Music technology UI problems

Official support for: www.airmusictech.com
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Hi.

I've Windows 11 wih a Ryzen 5 5600, 48 GB RAM, RTX 2060 6GB, two monitors.

Same problem with all this plugins:

Hybrid3
Loom2
theRiser
Xpand!2
VacuumPro

Image

Already tried:

Looking for a fix in google.
Formating the computer and reinstalling all.
Reinstalling and reset Reaper.
Changin Reaper parameters.
Trying with another DAW.
Try use Hybrid3 stadalone.
Change video conf.
Change resolution conf.
Trying the beta vst3 versions.
Old versions.
New versions.
inMusic Software Center installer.
Latest drivers.

From support conected with TeamViewer and was kindly one hour trying to find whats can be.

Nothing helps.

Looks like is a video issue or a library incompatibility...I don't know.

Help please.

PS: Sorry my english.
Reaper user. :)

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wow, you reformatted your computer for Air plugins!?
that's some hardcore fan base.
do all of your compositions rely on Air plugins?

while your commitment to getting those plugins to function is ultra commendable,
my advice would be to just move on. they're not worth all that hassle.
the sound is average, their code is redundant, their support is lacking, the company is shady as
they should rename themselves to Clutching At Straws Music Technology

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I am pretty sure Air have got a live beta test running, got a hunch it'd open to public. So this sounds like a positive for the OP
Last edited by MFXxx on Sun Jul 14, 2024 12:53 pm, edited 1 time in total.

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smells more like support virtue signalling to me.

company's dodgy as


but i hope for you that they come though.

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Thank you all for your comments and opinions.

I’m still looking for a solution.

Unfortunately, nothing I’ve tried so far has worked
Reaper user. :)

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Very sorry to see you having these issues, does this only happen with Reaper or is it with all hosts?
Digital Team

inMusic Brands
AIR | Akai Professional | Alesis | ▲lto Professional | Denon DJ | Denon Professional | ION Audio | M-Audio | Marantz Professional | MixMeister | Numark | SONiVOX
Email. sbangs@inmusicbrands.com

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You could try one of these HiDPI options shown in the dropdown on the left here if you've a 4k display:

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That fixed quite a few gui issues for me when I got a laptop with a 4k native resolution (e.g. missing sections, being waaaaaay too small, being waaaaaaay too big)

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sbangs_air wrote: Wed Jul 17, 2024 10:26 am Very sorry to see you having these issues, does this only happen with Reaper or is it with all hosts?
Any host and standalone too.
Reaper user. :)

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mcbpete wrote: Wed Jul 17, 2024 11:52 am You could try one of these HiDPI options shown in the dropdown on the left here if you've a 4k display:

Image

That fixed quite a few gui issues for me when I got a laptop with a 4k native resolution (e.g. missing sections, being waaaaaay too small, being waaaaaaay too big)
Thank you very much. I’ve already tried changing that setting without any results. But as I mentioned, it happens even in other DAWs and standalone software too. :/
Reaper user. :)

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Thank you for the update and info sorry this is happening. We will continue to investigate this with you as best we are able.

We have launched Beta 2 today which has made some adjustments would you be able to try this and let us know if it helps?
https://www.airmusictech.com/beta-download/
Digital Team

inMusic Brands
AIR | Akai Professional | Alesis | ▲lto Professional | Denon DJ | Denon Professional | ION Audio | M-Audio | Marantz Professional | MixMeister | Numark | SONiVOX
Email. sbangs@inmusicbrands.com

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sbangs_air wrote: Thu Jul 18, 2024 2:16 pm Thank you for the update and info sorry this is happening. We will continue to investigate this with you as best we are able.

We have launched Beta 2 today which has made some adjustments would you be able to try this and let us know if it helps?
https://www.airmusictech.com/beta-download/
Thank you.

But same problem.

Image
Reaper user. :)

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