Alternatives to ShareIt/MyCommerce/Digital River

[quikquak]

The payment notification says it can take 5 days to arrive, as usual.

[Tone2 Synthesizers]

I was stupid enough to request their overdue payment in their 'service portal'. They charged me $$$ for bullshit answers.

We were charged a total of around $900 in sum so far for all the tickets related to THEIR issues. It's a gang of thieves.

I recommend that you make screenshots of all communication. It might be useful later when it ends on court. I recommend that ask your lawyer.

Also, please note that they annouced that they will move court from Germany to USA on January. You will accept this 'automatically' with their upcoming new contract terms 6.4.

[alexgn]

For those of you who are from Germany and also send an "Einschreiben" to their Colongne address. Did it get delivered?

My DHL tracking shows that is was redirected to a different address twice now.

[zccKlompf]

We charged at least 2556 USD (13.82 hours now and up going) for 3 accounts KYC and one correction letter of bank transaction for July payment. They messed up the bank account holder name, lol.

By the way, here is the latest reply from their support team (7 hours ago):

On a side note, for the pending payments, at this time our team are still working and finalizing the next round of payments. You will be notify as soon as payments becomes available.

[sft234]

Payment has become an act of mercy, it's not anymore a contractual obligation in their eyes.
And they shamelessly take horrendous support fees for fixing their own issues and for breaking contracts.

This is no company ANYONE wants to work with.

[sft234]

Btw, did most get paid now? Or is it still jut a few lucky ones?

[Gh65b]

Received notification, money not credited yet...

[zccKlompf]

Btw, did most get paid now? Or is it still jut a few lucky ones?

Still no. Received the payment notification 18 hours ago, money not credited yet either via bank transfer (HK) or payoneer (US account).

We checked the past payment records and based on that, the money should be in our account at the time I write this reply.

[Gh65b]

All just smokescreens. Who knows where the money was transferred, to the Cayman Islands perhaps...and we received an email from the thief

[MichaelPh]

I just got email from "MyCommerce"

"Order No. **** for "1 year renewal subscription for updates FastReport .NET Professional Edition Single License",**** ***** [ORD]"

As I wrote before - we did not agree and we did not sign new MSA 6.3. and 6.4 (and we sent this notification to support center)
We disabled all the sales and products in DR service.
When they stopped payments we made refunds to our customers. And they blocked our CP.

As I understand they turned subscriptions back on!
This is pure fraud. They are going deeper and deeper.

[Gh65b]

I'm so glad that we haven't sold subscription licenses and never will, considering what this can do to customers if the payment provider becomes "corrupt."

[sft234]

As I wrote before - we did not agree and we did not sign new MSA 6.3. and 6.4 (and we sent this notification to support center)

They agreed for you

[Christian67587]

We got the notification yesterday, but no money.
So I assume the script just run automatically as each month.

And as far as there was a bit of money on the bank account, someone got money.
But our transfer probably failed on insufficient funds.

[Gh65b]

Or the money is transferred during payout runs...

[yps]

For those of you who are from Germany and also send an "Einschreiben" to their Colongne address. Did it get delivered?

My DHL tracking shows that is was redirected to a different address twice now.

It is being forwarded to their Frankfurt address, which is actually an office of "TMF Group", a contractor who scans all mail, does OCR and automatic translation to English, and uploads it into the ticket system.

That's what happened to my last letter at least.