USB woes?

[zerocrossing]

Lately I’ve been having issues with outboard gear, and the signs seem to be pointing to USB issues. I had this machine built for me from a local computer store chain, and it’s generally been good. My mother board is a ROG STRIX Z590-E gaming wi-fi and processor is a i9-11900k @ 3.5 ghz.

Any suggestions? I’ve never updated the bios, and I’m not sure how to even go about it. I don’t want to screw it up.

[Pictus]

Any suggestions? I’ve never updated the bios, and I’m not sure how to even go about it. I don’t want to screw it up.

First read this!
https://rog-forum.asus.com/t5/intel-700 ... d-p/913244

1 - Update Intel ME Windows drivers
https://dlcdnets.asus.com/pub/ASUS/mb/0 ... ING%20WIFI

2 - Update Intel ME firmware
https://dlcdnets.asus.com/pub/ASUS/mb/0 ... ING%20WIFI

3 - Update motherboard BIOS
https://rog.asus.com/br/motherboards/ro ... desk_bios/
Two ways for you to do: (Not the same model, but the same process)


or




I also recommend you do some tweaks
viewtopic.php?p=8820694#p8820694

IF still have problems, try to use a different USB cable and motherboard USB port.

IF still have problems, try to re-seat the CPU.

IF still have problems, try to do a clean Windows installation.
I prefer to install from a de-bloated installation ISO
(Do not disable UAC and do not enable WDAC policy!)
https://schneegans.de/windows/unattend-generator/
How it is here and MY autounattend.xml you can import to use as a starting point.

The video guide!


IF still have problems, buy a PCIe USB card with Fresco Logic chipset
https://www.amazon.com/USB3-0-Expansion ... B082N23Y6Z
or NEC/Renesas
https://www.amazon.com/Syba-Adapter-Ext ... B00MTZZPU4

[zerocrossing]

Any suggestions? I’ve never updated the bios, and I’m not sure how to even go about it. I don’t want to screw it up.

First read this!
https://rog-forum.asus.com/t5/intel-700 ... d-p/913244

1 - Update Intel ME Windows drivers
https://dlcdnets.asus.com/pub/ASUS/mb/0 ... ING%20WIFI

2 - Update Intel ME firmware
https://dlcdnets.asus.com/pub/ASUS/mb/0 ... ING%20WIFI

3 - Update motherboard BIOS
https://rog.asus.com/br/motherboards/ro ... desk_bios/
Two ways for you to do: (Not the same model, but the same process)


or




I also recommend you do some tweaks
viewtopic.php?p=8820694#p8820694

IF still have problems, try to use a different USB cable and motherboard USB port.

IF still have problems, try to re-seat the CPU.

IF still have problems, try to do a clean Windows installation.
I prefer to install from a de-bloated installation ISO
(Do not disable UAC and do not enable WDAC policy!)
https://schneegans.de/windows/unattend-generator/
How it is here and MY autounattend.xml you can import to use as a starting point.

The video guide!


IF still have problems, buy a PCIe USB card with Fresco Logic chipset
https://www.amazon.com/USB3-0-Expansion ... B082N23Y6Z
or NEC/Renesas
https://www.amazon.com/Syba-Adapter-Ext ... B00MTZZPU4

Thank you! That seems like a treasure trove of info!

[BertKoor]

I had this machine built for me from a local computer store chain, and it’s generally been good. [...]

Any suggestions?

Suggestion: let that computer store solve it under warranty.

[Kaine]

I had this machine built for me from a local computer store chain, and it’s generally been good. [...]

Any suggestions?

Suggestion: let that computer store solve it under warranty.

Yeah, either pop in store and ask or I suspect their support line would likely be happy to talk you through it, rather than risk a return due to error.

[tlr]

Lately I’ve been having issues with outboard gear, and the signs seem to be pointing to USB issues. I had this machine built for me from a local computer store chain, and it’s generally been good. My mother board is a ROG STRIX Z590-E gaming wi-fi and processor is a i9-11900k @ 3.5 ghz.

What kind of issues are you experiencing?

[zerocrossing]

Lately I’ve been having issues with outboard gear, and the signs seem to be pointing to USB issues. I had this machine built for me from a local computer store chain, and it’s generally been good. My mother board is a ROG STRIX Z590-E gaming wi-fi and processor is a i9-11900k @ 3.5 ghz.

What kind of issues are you experiencing?

Stuff will randomly just not load up during boot. Sometimes it's my UPS, sometimes my Melbourne Instruments Nina. Every now and then I get a message saying my Analog Four and RYTM aren't giving accurate latency readings, etc. My MOTU Micro Express no longer works properly, but that could just be because it's very old.

[Pictus]

Thank you! That seems like a treasure trove of info!

I am glad to help.
BTW, Asus BIOS flashback is failsafe, no need to worry as you can always
repeat is something goes wrong.

[zerocrossing]

Thanks. I keep everything connected to a UPS, so it should be OK.

[tlr]

Stuff will randomly just not load up during boot. Sometimes it's my UPS, sometimes my Melbourne Instruments Nina. Every now and then I get a message saying my Analog Four and RYTM aren't giving accurate latency readings, etc. My MOTU Micro Express no longer works properly, but that could just be because it's very old.

If you use hubs, I suppose it can depend on what units are shared on which ports. Have you added additional USB connected units recently?

[zerocrossing]

Stuff will randomly just not load up during boot. Sometimes it's my UPS, sometimes my Melbourne Instruments Nina. Every now and then I get a message saying my Analog Four and RYTM aren't giving accurate latency readings, etc. My MOTU Micro Express no longer works properly, but that could just be because it's very old.

If you use hubs, I suppose it can depend on what units are shared on which ports. Have you added additional USB connected units recently?

Not USB C, but yeah, I have to use two hubs to get all the hardware synths hooked up. I'm thinking of maybe buying a USB card so that I can go direct with everything and no more hubs. Nothing's changed recently, though.

[flugel45]

... I'm thinking of maybe buying a USB card so that I can go direct with everything and no more hubs....

I was going to recommend this.

Also, try unplugging a couple of the units (from the UPS) and see what happens...

[zerocrossing]

... I'm thinking of maybe buying a USB card so that I can go direct with everything and no more hubs....

I was going to recommend this.

Also, try unplugging a couple of the units (from the UPS) and see what happens...

Only the computer is plugged into the UPS, as the rest of it can experience a power outage with no ill effects. They’re just plugged into a surge protector/power conditioner.

[Pictus]

Thanks. I keep everything connected to a UPS, so it should be OK.

You are welcome.
Did you manage to fix it? What was the solution?

[zerocrossing]

Thanks. I keep everything connected to a UPS, so it should be OK.

You are welcome.
Did you manage to fix it? What was the solution?

I was finishing up a big project, and then away this week, but I’m going to dig in to it Monday.