I've been trying the past few days to log into both the Nomad Factory and Plugivery websites to update my AMT plugs to v2. Annoyingly my user/pass isn't working and the forgot password functions on both sites either don't dend an email or throw a Java error... I tried even using the contact form on the Plugivery site and get this:
Any ideas of what else I can do?
Nomad factory-Plugivery site problems
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- KVRer
- 7 posts since 31 Aug, 2022
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ThoughtExperiment ThoughtExperiment https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=7790
- KVRian
- 1132 posts since 26 Jun, 2003 from UK
I had the same problem last year, my user details were very old. If you contact Nomad support they will get back to you and fix it, but you'll need to be patient. I think I waited a week or so, but they did respond.
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- KVRer
- Topic Starter
- 7 posts since 31 Aug, 2022
I'm unable to contact support as you're required to log in to create a ticket and there seems to be no other contact method/email.
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- KVRist
- 479 posts since 31 Jan, 2018
Try this link: https://help.plugivery.com/contact/evankiljoy wrote: Wed Sep 03, 2025 2:52 am I'm unable to contact support as you're required to log in to create a ticket and there seems to be no other contact method/email.
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ThoughtExperiment ThoughtExperiment https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=7790
- KVRian
- 1132 posts since 26 Jun, 2003 from UK
You could also try: supportATnomadfactoryDOTcom, just send them whatever details you have and they'll sort it. They have records going back to at least 2016. Good luck!