Autumn Sale & New Mail Server Is In Place

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Hi all,

We not only have a great sale going, but also, apparently, our web service has decided that we're sending too many license emails out, so they throttled our mail server. our mail server is going again and all emails have been sent out... and apparently we hit the next threshold for our provider to throttle our email account... ... and we have switched to a more robust service... mails should be going out now

Sorry for the inconvenience if you got your license late & everyone enjoy some bargains,

- U

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And as if that wasn't enough, there seems to be a big outage at Cloudflare, affecting large parts of the internet (including Cleverbridge, our web shop provider). #besttimingever
That QA guy from planet u-he.

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I already own Repro and Hive. Not sure which to get next. Maybe Ace or Bazille.

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Korg Supporter wrote: Tue Nov 18, 2025 3:21 pm I already own Repro and Hive. Not sure which to get next. Maybe Ace or Bazille.
Can never be greedy on a uhe sale....
Diva and zebra are both phenomenal synths.
Ace is good and bazille will send you round the circuit benders 😜

Here's a diva demo I did yonks back when it was in public beta. Nothing outstanding I just enjoyed the journey of sonic discovery it's one of my gotos for bass, pads and general sounds.
Love zebra for leads etc.

Don't expect too much I just enjoyed making this one bit of an old school scifi soundtrack.

Listen to Winding Air - uhe Diva Demo by MystaFx on #SoundCloud
https://on.soundcloud.com/GdWi45bJm1eAbpJABp

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So our service provider won't handle more than 500 or so emails an hour now, then automatically blocks all our emails accounts from sending anything. I feel like catapulted back to medieval times. Never happened before, never thought this was even possible.

So with hundreds of licenses stopped from going out, and users understandably hitting "My Licenses", we probably have some thousand emails stuck in the pipeline. Therefore, tomorrow morning we will try to switch to a professional service. Until then we're unfortunately even locked out from the control panel of our provider. I can't believe it.

2025.

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Fantastic sale - Amazing bargains to be had.

Only problem is... I already own everything, so can't take advantage. 🥹

But on the other hand... I already own everything! 😁

I'm happy for anyone else able to take advantage of these incredible discounts.

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Confirmed - purchased Hive last night, got licence this morning, so it appears to be back up and working :-)

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I pulled the trigger and bought ACE yesterday for $21 using my $11 of PB rewards money. I got the registration code email immediately, and it worked. It sounds very nice, has lots of usable presets, and the audio rate modulation sounds cool. It's like the analog complement for Hive. I suppose the filter is more of an OTA-like filter than Ladder or Sallen Key.

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rmbles wrote: Wed Nov 19, 2025 9:27 am Confirmed - purchased Hive last night, got licence this morning, so it appears to be back up and working :-)
Hive is one of my most-used synths. It doesn't have percussive self-oscillation, sync, or audio rate modulation, which is kind of why I bought ACE. Hive has a nice sound that's not too bright or in your face. And the wavetable, filter, and matrix systems are so cool! A Hive successor with a 3rd independent wavetable oscillator and more filter types, 3 LFOs/ADSR Envelopes would be my dream synth

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Urs wrote: Tue Nov 18, 2025 9:16 pm So our service provider won't handle more than 500 or so emails an hour now, then automatically blocks all our emails accounts from sending anything. I feel like catapulted back to medieval times. Never happened before, never thought this was even possible.
It's basically a sledgehammer approach to spam protection. The idea is that if they sell a virtual server to a spammer or if a node gets hijacked, it will slow them down enough to shut them down before the Spamhaus-type blacklists make the IP address near useless.

As there's quite an industry running "safe" (and expensive) email services like MailChimp, there isn't a lot of attention paid to ways in which ISPs could protect themselves, like filtering mail UDP/TCP ports for users that don't run a secured mail server.

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Gamma-UT wrote: Wed Nov 19, 2025 4:06 pmIt's basically a sledgehammer approach to spam protection. The idea is that if they sell a virtual server to a spammer or if a node gets hijacked, it will slow them down enough to shut them down before the Spamhaus-type blacklists make the IP address near useless.
Yes, I totally understand that. And we had a script ready that limited the number to their specs with headroom even. What wasn't clear is that it wasn't just the emails from the one email address, it was the combined throughput from all of our email accounts. What also wasn't clear is that all our passwords would be reset including the one that gets us into the control panel. That's also not reflected in the terms of service anywhere.

So we have a personal contact there, we pay premium price for multiple dedicated servers, and they don't bother calling us or anything, they just block our access full stop, with the only way to get back in with one cellphone of an employee who is on leave for urgent family matters. And when we called them after 6 pm, the technician was "too bad, I'm going home now".

Hence, it won't happen again as we're moving our business elsewhere where we think people are aware of what businesses need in times like these.

Anyhow, for our transactional emails we went with Mandrill as we already have MailChimp, and I'm told, we got a pretty good trust level quickly.

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That's straight-up crappy service, especially for dedicated machines. There are indeed way better hosts, and with 24/7 support.

I think I phrased the second paragraph badly – I was trying to say there are ways round this problem that don't involve hard limits, but that ISPs often don't even bother thinking about it. They just trigger a full lockdown when the email counter ticks over a threshold whether you're a long-term customer who has secured the SMTP software or Johnnie ScriptKiddie who just paid for a month on a stolen card.

I'm not surprised it was for all outgoing emails: they literally just use the firewall in the network switch to count the number of packets going out via port 25 and then just blocks everything else.

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With every U-He 50% off sale I'm trying to complete my collection by buying Colour Copy and Twangstrom and always fail to get something useful out of them to justify the purchase. :? :cry:

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if it's not for you, resist.

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Yeah, but... but with the current sale I have to demo them again... :shrug:

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